Chris -

The short answer is NO! Your project will be waiting for you when you reinstall.

Make sure you do a COMPLETE uninstall... Instructions: http://forum.cyberlink.com/forum/posts/list/8043.page


Cheers - Tony
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Thanks, Tony. I did uninstall it, but am unable to reinstall it.

Thanks

er - um - Chris???

What is the problem? What happens when you try to reinstall?


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I get an error box saying, "The server returned an error response: 403=Forbidden". I thought perhaps their server was down, but I got the same response today. When I try to contact tech support, it keeps telling me that my "code verification" has failed, please input code again". It has become very frustrating!

Chris -

Whatever is causing that error message, I'd make sure I had followed Dafydd's instructions, before attempting a re-install... it's not clear whether you did or not.


Cheers - Tony

I. Reboot PC.

Before carrying out part II please ensure you have ...... Go to Tools > Folder Options > View tab > Select "Show hidden files and folders"

II. Install Microsoft cleanup tool and clean PowerDirector installation information Install Microsoft cleanup tool and execute from "Start\all programs\WindowsInstaller Cleanup" To check if PowerDirector is on product list, If you can see PowerDirector in product list. Select
PowerDirector and click "Remove" button to clean up PowerDirector.
Microsoft cleanup tool: PART P

III. Remove PowerDirector folder and clean up PowerDirector Registry
Please try the following steps.
1. Remove C:\Program Files\CyberLink\PowerDirector folder
2. Remove C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1} folder
3. Run regedit (Start --> Run --> type "regedit" )
(1) Remove HKEY_LOCAL_MACHINE\SOFTWARE\CyberLink\PowerDirector
(2) Remove
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}
(3) Remove
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}
(4) Remove
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1} [b]
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That's a load of hoops to jump through. We use PD for editing video. Now, we find that we need to apply engineering, just to get this to work.