Can't edit Videos From iphone

pemongillo

Member Joined: Apr 09, 2011 19:39 Messages: 52 Offline

Solved by

Dec 21, 2019 18:40

OK, whats the secret word for opening videos taken with my iphone SE? I seem to be able to open them, but only have audio . Also when I get this figured out, can I reinstal the finished video back onto the phone?

Thanks

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Dec 21, 2019 18:46

Those clips almost certainly use Apple's QuickTime codec, and that sometimes cause issues with PD since Apple no longer supports QuickTime on Windows platforms. The first thing I'd try is to download and install QTLite, then try your importing your clips again.

When you produce them, use any MP4 format and your iPhone should have no trouble playing them.

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pemongillo

Member Joined: Apr 09, 2011 19:39 Messages: 52 Offline

Dec 22, 2019 10:02

Quote Those clips almost certainly use Apple's QuickTime codec, and that sometimes cause issues with PD since Apple no longer supports QuickTime on Windows platforms. The first thing I'd try is to download and install QTLite, then try your importing your clips again.

When you produce them, use any MP4 format and your iPhone should have no trouble playing them.

Thanks. Unfortunately none of this works. Still can open an iphone file in PD 11. It will play sound and video until I drag it into the time line. As soon as I click play in the time line, the video disappears and there is only sound. I tried downloading all three versions of QT lite. Any other ideas ? SHould I be deleting Quick time ? Thanks

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Dec 22, 2019 10:31

pemongillo, PD11 does not support HEVC video, it will import as audio only file and black video. The audio will typically play fine. If you have the iphone set to record HEVC "High Efficiency" video, you might try the "Most Compatible" setting on your iphone which will create a H.264 video instead which is PD11 compatible.

For the HEVC video, if that's what you have, you will need to convert for PD11 to handle properly. HandBrake or many other free utilities are available for that route.

Jeff

pemongillo

Member Joined: Apr 09, 2011 19:39 Messages: 52 Offline

Dec 22, 2019 11:00

Quote pemongillo, PD11 does not support HEVC video, it will import as audio only file and black video. The audio will typically play fine. If you have the iphone set to record HEVC "High Efficiency" video, you might try the "Most Compatible" setting on your iphone which will create a H.264 video instead which is PD11 compatible.

For the HEVC video, if that's what you have, you will need to convert for PD11 to handle properly. HandBrake or many other free utilities are available for that route.

Jeff

Thanks Jeff