Error Code eC0030019

LesK

Newbie Joined: Nov 11, 2019 09:08 Messages: 7 Offline

Solved by

Nov 11, 2019 09:27

My video is complete. Last step is to burn it, but when I do, it authorizes about 5% for about 40 seconds then gives me the error code eC0030019. I have no idea what is wrong or where to find out what this code means. It's never happened before. Any ideas out there?

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Nov 11, 2019 21:09

Hi, it's hard to know exactly because you didn't provide information, but burn issues are usually hardware related, i.e. burner.

Try looking at these FAQs for help:

https://www.cyberlink.com/support/product-faq-content.do?id=4515

https://www.cyberlink.com/support/product-faq-content.do?id=12808

If that doesn't help, contact tech support for your burner or for CyberLink.

Dave

LesK

Newbie Joined: Nov 11, 2019 09:08 Messages: 7 Offline

Nov 12, 2019 23:00

Quote Hi, it's hard to know exactly because you didn't provide information, but burn issues are usually hardware related, i.e. burner.

Try looking at these FAQs for help:

https://www.cyberlink.com/support/product-faq-content.do?id=4515

https://www.cyberlink.com/support/product-faq-content.do?id=12808

If that doesn't help, contact tech support for your burner or for CyberLink.

Dave

Thanks Dave. I played with the last step (Create Disc) because all seemed well up to there. By de-selecting everything in the 4 options below the menus, I got it to burn. The frustrating part is that getting an error code tells me NOTHING! Thanks for your help. Les

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