Black Loading Button with continuous rotating wheel when going to "Edit"

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jaydigital

Newbie Joined: Oct 06, 2018 08:02 Messages: 46 Offline

Solved by

Nov 04, 2019 19:07

Hi,

I have a new PhD 265 project with about 35 photos in it.

I have scanned the printed images and imported them into the PhD 365. I have adjusted all of them and they are stored in the proper folder.

I am now trying to "Edit" them into layers and when I click on the "Edit" button across the top, the PhD365 changes to the "Edit" mode but it give me a "Loading" message with a continous wheel. This happens no matter whick photo I choose. I cannot get past it.

I have tried uninstsalling/re-installing the PhD 365 and using it with a new project and subfolder of the same images.

But nothing has stopped the wheel from turning and preventing me from getting the layers started.

Has anyone else encountered this? Is there a way to go forward?

Thanks,
jaydigital

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