I have two licensed copies of PD18, one of which is installed on a Windows 7 computer, and the other is installed on a Windows 10 computer.
Both computers have completely identical hardware.
When using the WIN7 computer and PD18, PD18 imports Apple ProRes files (HD, 422, and LT) with no problem, but on the WIN10 computer, PD crashes as soon as any ProRes file is selected for import. PD just freezes, and must be killed with Task Manager to close it.
As a test, I cloned the WIN7 drive containing PD18 and installed the cloned drive as the boot drive in the WIN10 computer. Running the cloned drive on that machine, PD18 imports and edits ProRes files just fine.
I then upgraded the OS to WIN10 over WIN7 on the cloned WIN7 drive, and found that after upgrading from WIN7 to WIN10, PD18 still handles ProRes files correctly.
I then installed a fresh copy of WIN10 (latest version, fully updated) on a brand new drive and installed PD18 on it.
Guess what?
Yep, PD18 once again refuses to import ProRes files. It just locks up and crashes.
I have searched forums, Googled, Yahooed and Binged until my fingers were worn out, but so far have not found any workable solution. I really want to be able to use the WIN10 computer with PD18 for rendering, since WIN10 seems to run PD18 somewhat faster than does WIN7.
All suggestions are greatly appreciated.
Thanks in advance,
Ralph
This message was edited 1 time. Last update was at Nov 02. 2019 02:51