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No Sound From Powerdvd 8 and 9
Lindsay [Avatar]
Newbie Joined: Sep 14, 2009 04:50 Messages: 2 Offline
[Post New] Sep 14, 2009 05:19
Hi There

I have a problem with PowerDVD 8 and 9 Ultra.

I have just bought a new PC running Windows 7. This is the spec

Motherboard - GIGABYTE EG43M-S2H "S Series" G43 & ICH10 Express Chipset - Socket LGA775 @ FSB1333 - For Celeron®D, Pentium®D & Core™2 Series 1x PCI Express x16 (x4), 1x PCI Express x1, 2x PCI, 4x DDR2-800 (Dual), 5x SATA2, 1x ATA133, 1x eSATA, 12x USB 2.0, Realtek Gigabit LAN 7.1 Channel High Definition Audio, Features Gigabyte SMART & SAFE Technology, Vista Premium Certified

Processor - Intel® Boxed Core2™Quad Q8200 Processor - 2.40GHz Quad Core, Socket 775, 4MB, 1066MHz FSB, 45nm, x64 Support

Graphics Card - Gigabyte® NVIDIA® GeForce 9400GT, 1GB 128Bit GDDR2, PCI-E 2.0, Dual DVI, HDTV, DirectX 10, OpenGL 2.1, SLI Ready, Vista Premium

Now my audio on my motherboard is Realtek ALC888 codec, High Definition Audio, 2/4/5.1/7.1-channel, Support for S/PDIF In/Out, Support for CD In.

I'm using my S/PDIF out into my receiver but I get no sound when trying to watch a movie. But when I use Windows Media Player or Nero Showtime, I get perfect sound.

Please let me know if there is a solution


Crunchy Doodle
Newbie Location: Southern California Joined: Jul 31, 2008 10:12 Messages: 8 Offline
[Post New] Sep 17, 2009 21:52
I have a similar setup that was working OK with optical 5.1 sound until the last PowerDVD update. Now I get no optical 5.1 sound. The other Microsoft stuff still works. PowerDVD plays DVDs really well and I like the cool effects with my nVidia 9300, but this sound thing is annoying.

Bye.
David [Avatar]
Newbie Joined: Feb 16, 2009 00:46 Messages: 5 Offline
[Post New] Oct 03, 2009 03:08
Huuuuhhh, wished they'd get this whole sound thing fixed. You'd think they'd have problems like this fixed by version 9.
Lindsay [Avatar]
Newbie Joined: Sep 14, 2009 04:50 Messages: 2 Offline
[Post New] Oct 05, 2009 02:53
Yeh I know what you mean. And the most frustrating thing is no one can help by giving a solution.

Well Cyberlink has just lost one of their customers. I went back to my store and exchange powerdvd 9 for Arcsoft TotalMedia Theatre Platinum and it works great, no sound problems. I won't bother buying powerdvd ever again.

This message was edited 1 time. Last update was at Oct 05. 2009 02:55

Jackson [Avatar]
Newbie Joined: Aug 19, 2010 02:58 Messages: 3 Offline
[Post New] Aug 19, 2010 03:10
Hello cyberlink,
I am having the same problem,why cant powerdvd 8 output sound or have you disabled it deliberately on OEM bundled software

JM
Rodney [Avatar]
Newbie Joined: Mar 02, 2011 11:16 Messages: 1 Offline
[Post New] Mar 02, 2011 11:24
Same problem on ASUS M3A78-EM motherboard running XP Pro SP3, onboard Realtek audio; PowerDVD 8.0 bundled with LG DVD drive.

I suspect PowerDVD 8.0 is crippleware, designed to entice user to purchase PowerDVD 10.0 - PowerDVD 8.0 has splash screen this 'version does not support digital audio'.

Support is abysmal. Back & forth we go, they never follow the chain of messages.

I have an ancient PII running Win98SE, Sound Blaster card and DXR2 DVD - BLOWS THE DOORS OFF POWERDVD 8.0 AND LG DVD.
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