Hello,
Contrary to optodata suggestions here, this is a known (almost controversial) issue with laptops that have multiple GPU's.
Let me first say right of the bat: I completely understand the frustration and anger (I've been on the same boat), but please keep it civil, optodata is just trying to help.
That being said: I suggest you look into this amazing thread:
https://forum.cyberlink.com/forum/posts/list/0/46836.page
If you don't want to see the chaos that led to the conclusion of the thread, skip to page 5, but I really suggest going though it, it is a fun read.
You'll need to follows those steps (in the thread)
exactly, because you are going to break codes here.
I'll add one thing tho: after you're done, look at the
gpu bar on the
Processes tab in
Task Manager while playing a clip in PD.
If GPU 1 shows up next to Powerdirector 18, you have done it right.
Let me know if it helps!