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Won't play blu ray disc
Jaime Guzman [Avatar]
Newbie Joined: Aug 20, 2019 20:56 Messages: 1 Offline
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I just recently bought Avengers Endgame and when I went to play it on PowerDVD 19 Pro it didn't want to play at all only the bonus features blu ray not the actual blu ray that plays the movie. I tried playing it on another blu ray player and it played without a problem. I also tried playing different blu rays and they played just fine. Is there a problem that PowerDVD won't play this disc becasue I also updated the player and it still doesn't work. Any ideas why this is happening and no it can't be the blu ray because like I said I already tried it on another blu ray player. Thanks for all the help for anyone that replies.
QC2.0 [Avatar]
Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline
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Is your Blu-ray drive updated to date?

If there is only certain disc not playable, I will also check the firmware upgrade of Blu-ray drive.

The firmware update will be provided from the drive manufacturer (e.g. LG, Pioneer) or your PC manufacturer. Don't trust the firmware updates from other non-branded driver/firmware providers.
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