Won't open at all anymore

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Root

Newbie Joined: Feb 21, 2019 20:32 Messages: 1 Offline

Solved by

Jul 30, 2019 17:20

I bought PowerDVD 18 Ultra last year and it was working until a few months ago. I don't know if its because of a Windows update or what but when I try open PowerDVD absolutely nothing happens. I tried re-installing after a full uninstall & registry clean and disabled my anti-virus software but it didn't fix it. Shouldn't something be running in the background or at startup? I see nothing, its like Windows is preventing it from running.

I installed the PowerDVD 19 trial and that works perfect so its something with my PowerDVD 18.

This message was edited 1 time. Last update was at Jul 30. 2019 17:21

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Jul 30, 2019 20:50

You never mentioned if you have the latest patch update installed. So ensure you do:

https://www.cyberlink.com/support/powerdvd-ultra/patches_en_US.html

If that doesn't work, contact technical support, since none of us can help you with the limited information you shared.

https://membership.cyberlink.com/support/service/technical-support.do

Dave

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