Could someone direct me to link for Youcam 7 download?

FrancoisT

Member Joined: Apr 26, 2010 15:03 Messages: 115 Offline

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Jul 09, 2019 07:22

I bought Youcam 7 but need to reinstall it. I looked on the Cyberlink site but see only Youcam 8. Could someone direct me to the place where I can download my version? Thanks

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jul 09, 2019 12:33

It should show up under My Account when you're signed in at the main Cyberlink website.

Note that many download links expire after a few weeks, so you may need to contact them to request another download link. It is strongly recommended to keep the installer in a safe place so you'll be able to install the program again.

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FrancoisT

Member Joined: Apr 26, 2010 15:03 Messages: 115 Offline

Jul 09, 2019 17:13

Quote It should show up under My Account when you're signed in at the main Cyberlink website.

Note that many download links expire after a few weeks, so you may need to contact them to request another download link. It is strongly recommended to keep the installer in a safe place so you'll be able to install the program again.

It doesn't show up there? The original download is likely on a hard drive that is far from where I'm at.I still have the code from buying it though.

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jul 09, 2019 17:34

FrancoisT

Member Joined: Apr 26, 2010 15:03 Messages: 115 Offline

Jul 10, 2019 05:16

Quote Like I said, the download was probably only available for a few weeks, so you'll need to contact Cyberlink to download the program again. There are several relevent FAQs on this Support page.

Yes, went to the trouble to fill out the form and now wait. They should have just left the ability to download up and if you can prove you paid for it eliminates these jumping through hoops.

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jul 10, 2019 11:55

Quote

Yes, went to the trouble to fill out the form and now wait. They should have just left the ability to download up and if you can prove you paid for it eliminates these jumping through hoops.

They clearly state their policy of only having the installer available for 30 days when you purchase, and they even provide an option to pay for an extended download of one year. You can easily avoid the extra cost and effort by simply keeping the installer somewhere that you can find it again later. That's always good practice, and I hope you'll do that this time