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PowerDVD 9 upgrade fails to detect PowerDVD7
dnm
Newbie Joined: Sep 05, 2009 16:40 Messages: 9 Offline
[Post New] Sep 05, 2009 17:19
Not sure what to do. I get "Unable to install the upgrade" despite the fact that I have an activated version 7 installed. I bought it from the same web
page that you get to if you press the upgrade button in version 7.

Also the upgrade path is almost painful. I have had to install just about every version from version 3 to version 7. Can't you improve that? How about I just supply the license keys? Version 3 barely installs on modern versions of Windows.

This message was edited 1 time. Last update was at Sep 05. 2009 17:28

dnm
Newbie Joined: Sep 05, 2009 16:40 Messages: 9 Offline
[Post New] Sep 12, 2009 08:57
So contacted support. They gave me a new program and key. Guess what?
Does not work.
See forum message "Activation key is incorrect"
dnm
Newbie Joined: Sep 05, 2009 16:40 Messages: 9 Offline
[Post New] Sep 14, 2009 19:07
And finally there was a version of PowerDVD that allowed me to activate.
They reverted the executable sent in the support answer to an older version of PowerDVD 9. Namely version 1501 (and that installed and activated ok on windows 7).
johnfv [Avatar]
Newbie Joined: Oct 08, 2009 10:03 Messages: 2 Offline
[Post New] Oct 08, 2009 16:34
I'm having the same problems. PDVD9 Upgrade I purchased won't install and remarkably UNsupportive support via email. Really frustrating, has to be one of the lamest install/activation schemes ever...
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