Subtitles size

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Subtitles size

Wronschien

Newbie Joined: Feb 05, 2019 04:48 Messages: 14 Offline

Solved by

May 20, 2019 10:38

Hello,

I have a small problem with external subtitles when I play a blu-ray disc.
I can change their font or display size as expected, but when I stop playback then resume later, the subtitles are always one or two sizes larger (even though the preference still states the size I had manually set before).

Is there anything that can be done ?
Maybe an upgrade to v19 could fix that ?

Thank you

This message was edited 1 time. Last update was at May 20. 2019 10:40

Forum Moderator

Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline

May 24, 2019 01:54

Hello,

There was an issue with this previously in PowerDVD 18, but it was fixed in a patch update. Be sure you have the latest version installed:

https://www.cyberlink.com/support/powerdvd-ultra/patches_en_US.html

Your PowerDVD 18 should be version 2705.

If updating doesn't fix it, please contact CyberLink Customer Service:

https://membership.cyberlink.com/support/customer-services.do

Cheers
PowerDVD Moderator

This message was edited 2 times. Last update was at May 24. 2019 01:54

Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup

Wronschien

Newbie Joined: Feb 05, 2019 04:48 Messages: 14 Offline

May 24, 2019 06:48

I already have the latest version apparently. I'll contact them in that case, thank you.

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