Purchased Suite 365 but want to keep PD16

MikeOliverAZ

Newbie Location: Philippines Joined: Feb 12, 2015 01:25 Messages: 2 Offline

Solved by

May 02, 2019 19:30

I purchased Suite 365 and want to keep the PD 16 on my laptop and put Suite 365 on my laptop.

I used a different email address for the Suite 365 purchase but the Application Manager will not let me login with the new Suite 365 email address.

Do I need to uninstall PD 16 to access Suite 365?

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

May 02, 2019 19:41

All versions of PD can coexist on the same computer but only one can be open.
No need to uninstall.
I’m unsure of the cause of your login issue. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

May 02, 2019 19:43

Quote I purchased Suite 365 and want to keep the PD 16 on my laptop and put Suite 365 on my laptop.

I used a different email address for the Suite 365 purchase but the Application Manager will not let me login with the new Suite 365 email address.

Do I need to uninstall PD 16 to access Suite 365?

Unless PD16 was the subscription version, there's no conflict in keeping it alongside 365. You are also allowed to install 365 on two machines as long as you only use one of them at a time, so chances are there's a simple typo or wrong password when you tried using CAM.

If the trouble persists, check these FAQs, or contact customer service at the bottom of that page.

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

the King

Senior Member Joined: Jun 30, 2010 04:10 Messages: 296 Offline

May 02, 2019 22:25

Quote
Do I need to uninstall PD 16 to access Suite 365?

Not necessary, you may keep it and just ignore the update notifications.
But I have to say v17 is better.

This message was edited 1 time. Last update was at May 02. 2019 22:25

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PowerDirector 365

Anglokelt

Newbie Joined: Mar 03, 2019 18:36 Messages: 34 Offline

May 02, 2019 22:27

Nice. I wanted to keep my PD 16 that came with my computer as well, but when I couldnt get rid of the watermark after purchasing the 365, customer support had me uninstall pd16.

Of course, it didn't help. The issue was, as someone here pointed out, the watermark can't be removed if the film was originally produced in a trial version,

Quote

Unless PD16 was the subscription version, there's no conflict in keeping it alongside 365. You are also allowed to install 365 on two machines as long as you only use one of them at a time, so chances are there's a simple typo or wrong password when you tried using CAM.

If the trouble persists, check these FAQs, or contact customer service at the bottom of that page.

This message was edited 1 time. Last update was at May 02. 2019 23:25