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PowerDVD 7.3 Build 5105 Issues ...
Verilogger [Avatar]
Newbie Joined: Aug 12, 2009 14:33 Messages: 7 Offline
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I am having the following issues after updating to 5105 build on my HTPC running Vista Home Premium 32-bit SP2.

1. PowerDVD silently closes upon pressing "Play" button with all DVD and all Bluray titles.
2. No Audio settings are available (both drop downs are greyed out) under "Audio" tab of configuration
3. No BD region setting (all radio buttons are greyed out - 0 remaining region changes) under "BD Region" tab.
4. PowerDVD log shows exception 0xC0000005 caused by CLDShowX.dll.

All drivers, directX, etc. are up to date.

Tech support is clueless and has had me running around in circles installing older oem and retail patches.
Peter [Avatar]
Newbie Joined: Sep 23, 2008 12:46 Messages: 2 Offline
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I regret that I cannot help because I am having a similar issue after installing the 5105 patch. only it is showing DVD_X.IMP. This is a royal pain in the butt !

Problem Event Name: APPCRASH
Application Name: PowerDVD.exe
Application Version: 7.3.5113.0
Application Timestamp: 49b934bb
Fault Module Name: DVD_X.IMP
Fault Module Version: 7.3.5113.0
Fault Module Timestamp: 49b9337b
Exception Code: c0000005
Exception Offset: 0002fdff
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: de20
Additional Information 2: 34a057f87f575ec23b9a693d9bdc5596
Additional Information 3: da03
Additional Information 4: 2239dfb6225dbe48b3eafbb7f6aa056e
Verilogger [Avatar]
Newbie Joined: Aug 12, 2009 14:33 Messages: 7 Offline
[Post New]
Quote: I regret that I cannot help because I am having a similar issue after installing the 5105 patch. only it is showing DVD_X.IMP. This is a royal pain in the butt !

Problem Event Name: APPCRASH
Application Name: PowerDVD.exe
Application Version: 7.3.5113.0
Application Timestamp: 49b934bb
Fault Module Name: DVD_X.IMP
Fault Module Version: 7.3.5113.0
Fault Module Timestamp: 49b9337b
Exception Code: c0000005
Exception Offset: 0002fdff
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: de20
Additional Information 2: 34a057f87f575ec23b9a693d9bdc5596
Additional Information 3: da03
Additional Information 4: 2239dfb6225dbe48b3eafbb7f6aa056e


Are you running Comodo Firewall + Defence?
Peter [Avatar]
Newbie Joined: Sep 23, 2008 12:46 Messages: 2 Offline
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Similiar issue when I try to run BD Advisor - it just closes as well with window error report. It is infuriating when I allow the error report to be sent and it just closes with no further information is returned. Even the temp files submitted by the error report are cleaned up.

Against my better judgement and out of pure frustration I downloaded installed PDVD 9 Ultra and the problem majically went away - all DVDs play normally though there are some sound issues (I had to disable my on board digital audio to allow PDVD properly access my cheap Thrust PCI Digital audio card and even then neither PDVD or Windows has control of the volume I have to fall back to the hardware volume control on my Audio Amp).

Call me a conspiracy theorist but is it possible that Cyberlink's 5105 patch is not a "fix" but a "break" designed to frustrate and force upgrade to newer versions (by spending more hard earned cash)

My two rental Blu Rays have cost me a fortune ! (by the way I recommend "Traitor" it is an excellent movie).

This is not the first issue I have had with Blu Ray. My view is that most issues are caused by DRM in the PC environment - not only are they trying to tie users down they are also tying themselves and the technology up in knots. I am begining to think that Blu Ray simply isn't worth the hassle and that Upscaling DVDs is the way to go. Sorry for the rant !
Mike [Avatar]
Newbie Joined: Sep 15, 2009 19:02 Messages: 1 Offline
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Quote:
Call me a conspiracy theorist but is it possible that Cyberlink's 5105 patch is not a "fix" but a "break" designed to frustrate and force upgrade to newer versions (by spending more hard earned cash)


I have been thinking the exact same thing actually.

I have the same/similar issue with the 5105 patch ever since it was released. It silently crashes when pressing play. Sounds like mine may differ slightly in that I don't receive any program error messages, no windows messages saying the program had to close etc. Just poof and gone.

Luckily I'd saved some other patch exe's and reinstalled a previous version which gets me by for a little while until the software insists I update and won't allow me to play anything until updating which ends the same. I've tried the 5105 probably 8 or 9 times now and same thing every time. Very annoying.

After getting playback issues and then program crashes trying to play back the new Wolverine Blu-ray I attempted to do another update check and still the same 5105 that won't allow any disk to play at all.

I have an LG HD/BD drive which came with the Cyberlink Hi-def suite and the PowerDVD has given issues probably once a month for well over a year now. Before the 5105 issue the most common problem was with getting green screen during blu-ray playback all of a sudden. The fix was always going back to the OEM install and then updating to latest version.

Even if 5105 is not an attempt to get people to buy and upgrade to 9, it's still frustrating that 5105 has been out for at least a couple months and isn't fixed. It's not like it was an issue that popped up later on after install, the program starts crashing immediately after that 5105 update.

So either way between that and prior issues I've had with the software it doesn't make me want to run out and purchase the new version, or any other Cyberlink products. A competitor has just released a new version of BD/DVD playback software and looks like I will get that instead and be done with jumping through hoops trying to use the Cyberlink products.

Oswald [Avatar]
Newbie Joined: Oct 03, 2009 12:26 Messages: 6 Offline
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The patch broke mines also!
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