YouCam 8 Freezing up

wyo5219

Newbie Joined: Dec 09, 2014 11:09 Messages: 2 Offline

Solved by

Mar 20, 2019 15:24

I had YouCam 7 and previous ones, now I have 8. I use windows 10 and all completely updated as is computer. I have had problems with the recording of a video stopping after 30 minutes or so. The latest stopped, froze at about 40 minutes. No response had to shut down video. I use this for a show which is recorded to the file and then uploaded.

Any ideas as to why this freezes up?

CLD

Senior Contributor Joined: Mar 23, 2007 02:05 Messages: 925 Offline

Mar 20, 2019 20:58

Please give us more information about your webcam and GPU/video driver. The problem most likely lies in there. Also, you should follow the readme request and include your DXDiag file for reference:

https://forum.cyberlink.com/forum/posts/list/77498.page#post_box_317193

David

wyo5219

Newbie Joined: Dec 09, 2014 11:09 Messages: 2 Offline

Mar 21, 2019 08:42

Quote I had YouCam 7 and previous ones, now I have 8. I use windows 10 and all completely updated as is computer. I have had problems with the recording of a video stopping after 30 minutes or so. The latest stopped, froze at about 40 minutes. No response had to shut down video. I use this for a show which is recorded to the file and then uploaded.

Filename	DxDiag.txt	Download
Description
Filesize	101 Kbytes
Downloaded:	610 time(s)

This message was edited 3 times. Last update was at Mar 22. 2019 15:08