• Version type: Ultimate
THE PROBLEM:
1) I inserted 5 nested projects into my master project.
2) I spend days enhancing & color correcting all the clips in the 5 nested projects (as sources was old Super8 film).
3) When I produced the project I found that the first 2 sub-projects did NOT appear in the final production.
NESTED PROJECTS FEATURE IS BUGGY AND CANNOT BE TRUSTED:
On analysis I found that in the 1st two sub-projects:
A) All my video clips had disappeared.
B) The video tracks have been replaced with AUDIO tracks - see picture which shows multiple tracks with an AUDIO icon but with the words "Video Track".
I've lost DAYS worth of work as I now cannot see the video clips in 2 of the sub-projects so will have to reload OLD versions of these 2 sub-projects and redo all my color corrections and edits!
I'm reluctant to even do this as I no longer trust the entire nested project feature as it seems very buggy and without warning you can lose ALL video tracks in your sub-projects!
MORE INFO:
>As I worked I saved 9 progress version of this project and rolled back to each but the video tracks in the 2 sub-projects of ALL 9 previous versions was gone.
>I had experienced a couple of crashed of PD17 during this period but each time restarted my PC and picked up the last saved copy of my project then IMMEDIATELY saved a new copy. I did not notice when the video tracks went missing on the 2 sub-projects as I was busy working on the other 3 sub-projects and was only reviewing their and the master tabs before the problem was revealed when I produced the entire project.
>Laptop is a BRAND new Dell XPS 13, Gen 8 I7, 16GB RAM, 512GB SSD, Windows 10 Pro + all updates - no probs with laptop.
>I am an IT Pro so know what I'm doing.
>I've submitted the above as a technical support request to CL however based on past responses don't expect much from support.
Filename | PD17MasterProject.jpg |
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Description | Master proj showing the 2 corrupted sub projects but they cannot be edited and my changes are not included |
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Filesize |
123 Kbytes
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Downloaded: | 12 time(s) |
Filename | PD17SubProject.jpg |
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Description | Sub project with video tracks missing/converted to audio tracks. |
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Filesize |
101 Kbytes
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Downloaded: | 11 time(s) |