Check to see if the Aspect Ratio of your project is set to 9:16 and not say 16:9. Let us know the aspect ratio you selected.

Quote Check to see if the Aspect Ratio of your project is set to 9:16 and not say 16:9. Let us know the aspect ratio you selected.

Aspect ratio option seems to be greyed out

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Aspect ratio option seems to be greyed out

Go back to the Edit page where you see the timeline. At the top left you can see the Aspect Ratio. See this sticky: https://forum.cyberlink.com/forum/posts/list/63543.page#post_box_289537 and post a screenshot of your timeline. This will let us determine the possible problem.

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Go back to the Edit page where you see the timeline. At the top left you can see the Aspect Ratio. See this sticky: https://forum.cyberlink.com/forum/posts/list/63543.page#post_box_289537 and post a screenshot of your timeline. This will let us determine the possible problem.

Ok, there I switched it to 9:16, but its still the same one option in the produce section:

By default the 9:16 selection you've selected in PD only supports the limited set of formats your see, if you want the others, you need to use a format other than 9:16.

Jeff

Thank you for the screenshots. In the Aspect ratio of 9:16 only the MP4 video files is supported and can be produced. If you temporarily change the aspect ratios to 4:3 or 16:9 then all the other file formats are supported. I have not seen cell phone videos in the older wmv, mpeg-2, or avi supported in the 9:16 AR.

MP4 is supported in the 9:16 AR only in all versions of PD.

EDIT: Jeff answered first while I was still typing.

Looks like I misunderstood the earlier post, I thought it HAD to be set to 9:16 to change the formats. Got it, thanks.