I am hoping I can have some assistance with a technical issue that has interfered with my editing.
I have a particular video file that power director can't read or load the audio portion of.
When I play this file, i can hear it just fine. However, as soon as I load it unto the timeline to begin editing, I can't hear anything. I went ahead and edited portions of it, to see if I simply can't hear the audio in the timeline, and it turns out that the clips it produces are without audio as well.
Please be aware that I have already ruled out all the obvious things, like checking the "audio" on the time that is on.
The unusual thing is that Power DIrector can load the audio of other files, but it does not recognize the audio on this file. I don't even see the wav readings.
I would really appreciate any ideas to solve this problem
Thank you