Photodirector 10 slows down, and glitchy when in Layers?

JESSICA123

Newbie Joined: Aug 02, 2018 13:26 Messages: 15 Offline

Solved by

Dec 17, 2018 20:56

I downloaded a trial -currently using 9. I have been using the layers, with a layer mask and as I mask I noticed that the program starts to slow, then lags, then catches up. Is there a reason for this? My 9 does that too when i'm in the develop module working with an adjustment mask, the more I do they more it lags and needs to catch up? I have 16gbs memory and more than enough HDD space.

Thoughts?

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Dec 18, 2018 12:54

Quote I downloaded a trial -currently using 9. I have been using the layers, with a layer mask and as I mask I noticed that the program starts to slow, then lags, then catches up. Is there a reason for this? My 9 does that too when i'm in the develop module working with an adjustment mask, the more I do they more it lags and needs to catch up? I have 16gbs memory and more than enough HDD space.

Thoughts?

Please post the Windows dxdiag.exe text file for your computer.

JESSICA123

Newbie Joined: Aug 02, 2018 13:26 Messages: 15 Offline

Dec 23, 2018 09:42

Quote

Please post the Windows dxdiag.exe text file for your computer.

Sorry for the delay, that time of year round here. I see there is two when I enter DxDiag into my search, so i'm posting both in case.

Filename	DxDiag.txt	Download
Description	DxDiag
Filesize	24 Kbytes
Downloaded:	263 time(s)

Filename	DxDiag 64.txt	Download
Description	DxDiag 64bit
Filesize	43 Kbytes
Downloaded:	230 time(s)

This message was edited 1 time. Last update was at Dec 23. 2018 09:43

JESSICA123

Newbie Joined: Aug 02, 2018 13:26 Messages: 15 Offline

Dec 27, 2018 19:59

Still looking for help on this. Thanks!

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Dec 27, 2018 22:39

Quote Still looking for help on this. Thanks!

Thanks for bumping this!

I just checked the Dell website for your computer and found that there's a BIOS update from June 2018 labeled "Urgent." You're currently on the "A04" version from 2014, so it looks like you should download and install "Dell Inspiron 3647/3847 System BIOS" from this page to update to the A10 version.

Your video driver is up-to-date and I don't see anything else obvious.

If the BIOS update doesn't do anything to help with the slowdown you're seeing, you may want to tweak Win 7's paging file to see if that can speed things up. Here's a detailed article on how to do that.

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JESSICA123

Newbie Joined: Aug 02, 2018 13:26 Messages: 15 Offline

Dec 27, 2018 22:44

Quote

Thanks for bumping this!

I just checked the Dell website for your computer and found that there's a BIOS update from June 2018 labeled "Urgent." You're currently on the "A04" version from 2014, so it looks like you should download and install "Dell Inspiron 3647/3847 System BIOS" from this page to update to the A10 version.

Your video driver is up-to-date and I don't see anything else obvious.

If the BIOS update doesn't do anything to help with the slowdown you're seeing, you may want to tweak Win 7's paging file to see if that can speed things up. Here's a detailed article on how to do that.

Thank you for your response. It's a bit late here now, but tommorow I will look at what you have provided. Thank you so much for responding!! I love cyberlink, but it lags so bad after a while that I am getting frustrated to get rid of it, and I am using a trial of 10 to see if I want to upgrade. LOL Hopefully this will solve my issues.