error during burn process

emiliano

Newbie Joined: Aug 26, 2009 18:37 Messages: 6 Offline

Solved by

Aug 27, 2009 12:01

Hi all, sorry for my english...
i just bought a HP notebook with PD7 already installed. I like it a lot but i have big problem when i create a dvd with menu.
Every time, around 58% op process it appears a message thats says:
BURN PROCESS STOPPED. ERROR CODE a000000a
(this message also appears even if i chose to create a dvd folder).
First i tought it was a matter of my dvd, but then i created several dvd and cd using other application and all is ok.
So the problem is only with PD7
Can someone help me?
I created few project but i can't creadte dvd.........
helllpppp
Thank you.

bankroot

Member Location: Poland Joined: Dec 22, 2008 08:35 Messages: 89 Offline

Aug 28, 2009 03:56

Let's try to do mpg files from your project first (using PRODUCE option)and then try to make a DVD (using CREATE DISC)
If my answer is not satisfied (let me know) I will try to describe it more detailed.

emiliano

Newbie Joined: Aug 26, 2009 18:37 Messages: 6 Offline

Aug 28, 2009 16:43

hi, thanks for your suggestion.
I did and it's ok, but still have the big problem to create a dvd with menus, and this is not good.
It's sad have the program but not be able to use it 100%.
Hope someone can help me and tell me what to do to solve it.
Bye and thank you again

bankroot

Member Location: Poland Joined: Dec 22, 2008 08:35 Messages: 89 Offline

Aug 31, 2009 04:28

Try do this activity on the another PC.

emiliano

Newbie Joined: Aug 26, 2009 18:37 Messages: 6 Offline

Aug 31, 2009 13:46

i don't have the program.
pd7 was allready installed.
I wrote an email for support but no answer...
i thought someone was able to help me... maybe tomorrow i'll go to the store and tell them about this problem.
If someone can give me news about this strange message during burning process i'll appreciate it.
tks

Grzegorz2

Newbie Location: Warsaw, POLAND Joined: Apr 03, 2009 11:38 Messages: 13 Offline

Aug 31, 2009 16:15

tell us a little bit more about your PC specification.
Did you upgrade your PD7 to the last version ? "My job makes my life possible but my job is not my life"

emiliano

Newbie Joined: Aug 26, 2009 18:37 Messages: 6 Offline

Sep 01, 2009 13:26

hi, i updated it to the PowerDirector 7 build 3017 but i still have same problem
Tomorrow i'll try to contact hp support and hope they can help me.
If someone has the solution to it, please let me know.
:

Tks