For any one having my issue this was my reply form tech support
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Dear Matthew,

Thank you for contacting CyberLink Technical Support.

We understand your concern related with Audio in PowerDVD 9 Ultra software. In order to resolve your issue, we are providing you a new download link for PowerDVD 9.0 Ultra full version.

Please follow the steps below to resolve the issue you are facing:

1. Uninstall PowerDVD using the steps below:

I. Reboot PC

II. Install Microsoft cleanup tool and clean PowerDVD installation informaiton:

Install Microsoft cleanup tool and execute from "Start\all programs\WindowsInstaller Cleanup" To check if PowerDVD is on product list, If you can see PowerDVD in product list. Select PowerDVD[8.00] and click "Remove" button to clean up PowerDVD.

Microsoft cleanup tool:

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

III. Remove PowerDVD folder and clean up PowerDVD Registry:

a. Rename "PowerDVD8" Folder to "PowerDVD8-old"
The original PowerDVD Folder Path: C:\Program Files\CyberLink\PowerDVD8

b. Remove C:\Program Files\InstallShield Installation Information{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}folder
(This is a hidden folder. Please enable "show hidden files and folders" under\Windows Explorer\organize\Folder and search options\view\Hidden files and folders)

c.Run regedit (Start\All Programs\Accessories\Run\regedit)

(1) Remove HKEY_LOCAL_MACHINE\SOFTWARE\CyberLink\PowerDVD8

(2) Remove HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}

(3) Remove HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}

(4) Remove HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}

IV. Reboot PC again

V. Delete PowerDVD folder
(We changed the original PowerDVD folder name at step III.a.)
Del C:\Program Files\CyberLink\PowerDVD8-old

VI. Install New PowerDVD 9.0 which you can download from the following link:

PowerDVD 9 Ultra (build:1719) [Vista ready]

With the Download link and user/password to DL it from there server(happy)

Once you have installed and activated PowerDVD 9 software, please download and install the patch from the below given link:

http://www.cyberlink.com/downloads/support/powerdvd/patches_en_US.html

Important Instructions:

1. User name and password are case sensitive and must be typed exactly as it is. There must be "NO SPACE" before or after user name and password.

2. When you get a prompt for Open/Save the file. Please choose to save the file on your computer hard drive and then run the file to install software.

Now download and install the latest update patch for PowerDVD 9 Ultra dated 2009-08-11 from the following link:

http://www.cyberlink.com/downloads/support/powerdvd/patches_en_US.html

If you face any inconvenience, please contact us using the following reference:

>> http://www.cyberlink.com/english/cs/support/form/index.jsp <<

Please feel free to contact us back for any further clarification or for any assistance related to CyberLink products.

Thanks and Regards
CyberLink Technical Support
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Very nice tech support, very fast reply my only issue is "{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}" is in none of them path's
[b][i]

The issue of them giving me 8 for vista don't bother me because . XP and vista pretty much have same layout for programs it's fun mentally putting 9 and xp in the response and ignoring the vista and version 8, some people would flip instantly when seeing the wrong software name in there instruction, but I'm happy with what I got.

Any one know the correct reg folder name to wipe out??(If I get adv from tech suport the correct info I'll post it, since in mind if some one did a fresh dl of the software(from a reliable isp/conection, and followed the rest of instructions here it should fix there issue)

Thanks for your time and help.

MRB

Well the reply I got was follow the org instructions and remove the folder's h-key's..... Sorry I knew it wouldn't work. about to go for refund due to people don't know how to read and flip to there right help file to copy and past.

As to just remove the hot-key's that belong to the program... Kind hard to find them if you don't rip apart the native msi installer and find what the name is. With out some one telling you whats the correct one.. Cant go just by modify date and , or delete a h-key that was in version 8 but may not install with version 9.. Since all the h-key's are not under the programs name..(starting to get annoyed)

Maybe 3rd time is a charm?? Or any bets they tell me to keep repeating them steps till there program work?? Think It's possible to get more then two response from tech support in one day??