Thanks for attaching the very helpful image! This sounds like it's somewhat similar to the issue reported here.

Could you also make a screen recording of what's happening? You can upload it as unlisted on YouTube and then paste the link when you reply using this button:


If you find something that's easy to duplicate, that should make it more likely that Cyberlink will be able to fix the issue in their next patch/update.

YouTube/optodata

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Hi, optodata ,I appreciate your kindness

but the content that I forwarded is enough for the responsible "this stage" to take a responsible attitude and not delaying the correction, because previously more than year ago I informed Cyberlink that it was a bug in the previous "magic motion" using freeform, which was incorporated into pan & zoom and did not bother to fix.

Note: If using 4: 3, 16: 9 will work correctly, except the freeform does not obey the keyframe position set in the menu according to the options "duplicate previous key frame" or "duplicate next frame".

Just to be clear, this is a user forum and Cyberlink Customer Service/Tech Support doesn't typically see what's posted here.

If you filed a support ticket with Cyberlink last year to report the issue, you would have received a ticket with a CS number. If you only posted about the issue on the forum but didn't file a request, then the developers actually haven't been informed.

I have tested your steps, and I agree that the freeform shape is not properly stored in the keyframe settings. Also, if you change the existing shape at one keyframe, the shape will change at other points, and the shape there will no longer match what you originally set up. Each one affects the other.

This is clearly a bug, and I will report it. If you received a CS # last year, please post it and I will include it in my support request.

Thanks for posting that the issue is still here!

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

Here is the video I made documenting the issue:



While the tool does allow you to change the freeform shape any way you want, the keyframes don't ever work properly. Also, making changes to the shape at one keyframe overwrites the shape on the other keyframes. I can't believe anyone ever tested the freeform functionality here

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

[quotePostId = 319146] Aqui está o vídeo que eu fiz para documentar o problema:

[youtube] https://www.youtube.com/embed/yB4kn8Ix9u0 [/ youtube]

Embora a ferramenta permita que você altere a forma de forma livre da maneira que quiser , os keyframes nunca funcionam corretamente. Além disso, fazer alterações na forma em um quadro-chave sobrescreve a forma nos outros quadros-chave. Eu não acredito que alguém já testou a funcionalidade freeform aqui: ([/ quotePostId]


Okay, you documented well. Thank you !

Quote Okay, you documented well. Thank you !

I've sent in the request. Ticket # is CS001961542

Hopefully, they'll get this working soon!

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

i found the bug in version pdr 15 /
the bug is not found in GM4 2419 Beta Patch!

I was curious to check the version history of a competitor who works well with the quality control (Camtasia) thinking that also in this last version had 57 occurrences being most bug fix / Pdr17
with this last one accumulates 35 occurrences. Both do not disclose
the cases identified and logically so as not to affect sales.