Apologies at missing the question - Verson 17.0.2126.0
That's the current subscription version of PD17. If you have the stand-alone version, there is one released patch and one beta patch you should install to see if either makes any difference.
Also, I actually was originally asking about your
screen recorder version. Can you check and post that?
Since you've already removed
PD9, I'm wondering if there might be a conflict with another older version of the program. Make a full system backup, then uninstall any/all other versions up to PD14 or so, and then run the PD17 installer again (which will automatically reinstall Screen Recorder).
That will at least rule out or confirm a conflict. If that wasn't the problem and you still want to use the older editors, simply restore your system from your backup. If you don't have any other versions installed, try uninstalling/reinstalling PD17.
Finally, if the issue persists even after a PD17 reinstall, I think it would be time to contact Cyberlink Tech Support and get them involved.
One last request: Something happened to the forum formatting in your 5th post. If you went back and edited it, see if you can clear up the issue by checking the content in between the first "[quote]" and "[/quote]" markers. There may be a missing or duplicate tag right after you say "Keep eliminating potential issues!"
This message was edited 3 times. Last update was at Nov 04. 2018 12:36
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