power director 17 version 17.0.2211.0 ---- PRODUCE crashes

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digital world 916

Newbie Joined: Oct 30, 2016 20:03 Messages: 14 Offline

Solved by

Oct 28, 2018 19:16

Hello previously was able to produce videos with version 71.0.2126.0 and today went to produce a video and when pushing the produce tab or using the produce from the drop down menu the program closes without warning.

I then tried the stability patch released on 10-8.

that did not work.

then I installed the beta version 17.0.2211.0 to see if that would fix the issue.

that did not work.

please advise.

Jim Farnlacher

fixed it by diabling the intel hd 680 graphics card and making the machine only use the GEforce gtx 1050

This message was edited 2 times. Last update was at Oct 28. 2018 19:28

PowerDirector Moderator

Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline

Oct 29, 2018 05:35

Hello,

Please check to see if the latest beta patch fixes this issue for you.

https://forum.cyberlink.com/forum/posts/list/77602.page

Cheers
PowerDirector Moderator

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