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Why some effects Newblue Fx has watermarkes after Ugrading to PD 17
MICTAR
Member Location: Paris ( France ) Joined: Oct 03, 2012 13:41 Messages: 51 Offline
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Hi
I had PD 16 ultimate and I upgraded to PD 17 ultimate.
I have noticed that Newblue FX , Video Essential II , V and VII have watermarkes . This is not the case with PD16 which is yet unstalled in my PC
What happened ?

Do yo have a solution in order to recover thes NB effects without watermarkes ?
Regards
Michel

This message was edited 2 times. Last update was at Sep 30. 2018 05:52

Regards
stevek
Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
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Please change the Title if you want to indicate that you upgraded from 16 to 17. It now reads that you went from 17 to 16.

I just checked and all the NewBlue effects (82 of them) are still there and are avaiable without watermarks. Which ones are giving you the problem?

How did you upgrade? Did you upgrade to the same level and bitrate? Did you remove 16 before you installed 17. Did you have your antivirus active> Did you use any registry cleaner? Tell us more that you think we should know. .
.
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BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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New Blue FX and Powerdirector have had a bumpy road from time to time and the best place to get help for the watermark issue is probably New Blue Support.
NB support is very good and timely to answer, and their FX are quite good.

https://newbluefx.zendesk.com/hc/en-us HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
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MICTAR
Member Location: Paris ( France ) Joined: Oct 03, 2012 13:41 Messages: 51 Offline
[Post New]
Quote Please change the Title if you want to indicate that you upgraded from 16 to 17. It now reads that you went from 17 to 16.

I just checked and all the NewBlue effects (82 of them) are still there and are avaiable without watermarks. Which ones are giving you the problem?

How did you upgrade? Did you upgrade to the same level and bitrate? Did you remove 16 before you installed 17. Did you have your antivirus active> Did you use any registry cleaner? Tell us more that you think we should know.


Sorry for the mistake in the title -< It is done

I have upgraded in the same level , Ultimate .
My antivirus was active and I didn't use a registrer cleaner Regards
MICTAR
Member Location: Paris ( France ) Joined: Oct 03, 2012 13:41 Messages: 51 Offline
[Post New]
Quote New Blue FX and Powerdirector have had a bumpy road from time to time and the best place to get help for the watermark issue is probably New Blue Support.
NB support is very good and timely to answer, and their FX are quite good.

https://newbluefx.zendesk.com/hc/en-us



Thank you for your help . I have contacted Newblue support .
I'll keep you posted on the results.
Regards

This message was edited 1 time. Last update was at Sep 30. 2018 06:03

Regards
Pompel [Avatar]
Newbie Joined: Feb 25, 2016 04:39 Messages: 9 Offline
[Post New]
Quote Hi
I had PD 16 ultimate and I upgraded to PD 17 ultimate.
I have noticed that Newblue FX , Video Essential II , V and VII have watermarkes . This is not the case with PD16 which is yet unstalled in my PC
What happened ?

Do yo have a solution in order to recover thes NB effects without watermarkes ?
Regards
Michel



As far as i have understood i do not think the Newblue effects you mention are included in PD 17 Ultimate.
See the comparison page.

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