Monchie,
Please contact Online customer support.
http://www.cyberlink.com/prog/support/cs/index.do
1. you may have a corrupted download - contact support.
2. you may need to uninstall PD and reinstall using the instructions below.
http://forum.cyberlink.com/forum/posts/list/7958.page
Subject: PowerDirector - information we request and tasks to carry out.
PART P
I. Reboot PC.
Before carrying out part II please ensure you have ...... Go to Tools > Folder Options > View tab > Select "Show hidden files and folders"
II. Install Microsoft cleanup tool and clean PowerDirector installation information Install Microsoft cleanup tool and execute from "Start\all programs\WindowsInstaller Cleanup" To check if PowerDirector is on product list, If you can see PowerDirector in product list. Select
PowerDirector and click "Remove" button to clean up PowerDirector.
Microsoft cleanup tool: PART P
III. Remove PowerDirector folder and clean up PowerDirector Registry
Please try the following steps.
1. Remove C:\Program Files\CyberLink\PowerDirector folder
2. Remove C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1} folder
3. Run regedit (Start --> Run --> type "regedit" )
(1) Remove HKEY_LOCAL_MACHINE\SOFTWARE\CyberLink\PowerDirector
(2) Remove
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}
(3) Remove
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}
(4) Remove
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}