Asus M/B doesn't support Intel SGX

catonic

Newbie Joined: Jun 20, 2018 03:23 Messages: 2 Offline

Solved by

Jun 20, 2018 03:34

Hi, I am using PowerDVD 17 and it plays blu-rays ok but not 4k blu-rays. It seems that my Asus maximus viii ranger motherboard does not support SGX and that is the error message I get when I try to play the 4k disc and when I try to install SGX.
Can anything be done about this?
Thanks.

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Jun 20, 2018 03:41

Hi,

You can see this link for detailed information on what hardware is supported.

https://www.cyberlink.com/support/faq-content.do?id=19860

It says the only Asus motherboards that support UHD BD are:

Asus Prime Z270-A (4K but no HDR support)
Asus Z270-WS

So it seems like your assessment that it doesn't support SGX might be correct, which is required for UHD BD playback.

Dave

This message was edited 1 time. Last update was at Jun 20. 2018 03:41

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Jun 20, 2018 06:21

Quote Hi, I am using PowerDVD 17 and it plays blu-rays ok but not 4k blu-rays. It seems that my Asus maximus viii ranger motherboard does not support SGX and that is the error message I get when I try to play the 4k disc and when I try to install SGX.
Can anything be done about this?
Thanks.

The Intel SGX feature requires the motherboard (BIOS), CPU, and OS supports.
If the motherboard does not support the feature natively, it cannot be enabled by soft ways (e.g. software update or custom configuration in Windows.)

Find another certified motherboard for the playback.

catonic

Newbie Joined: Jun 20, 2018 03:23 Messages: 2 Offline

Jun 20, 2018 07:04

Ok, thanks.