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PD cannot open media
Nalim38 [Avatar]
Newbie Joined: Sep 14, 2017 10:38 Messages: 14 Offline
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I have no idea what I did before saving and exiting the project, however, when I subsequenty opened it a white box popped up with the message the "PD cannot open media....." When I select "Ignore All" the box disappears showing a new blue box that was hiding behind it. The header is Project (%) importing media with a bar showing a progress of import. Once 100% imported, the clips and everthing else is loaded and I can continue with editing.

I have not noticed anything unusual once everythig is loaded. However, I worry that sooner or later something will happen and all time-consuming editing will be corrupted or even lost. How do I get rid of the initial white warning box? I saved the project with a new name, I packed the project with a new name, but still cannot get rid of it.

I would appreciate suggestions. ASUS P8Z68 deluxe
Intel CPU i7-2600K 3.4 GHz
Intel RAM 24GB
GTX 580 Amp2
Win10 pro 64x
Samsug SSD 500GB
WD 2x 300GB velociraptor RAID 1
WD 4TB passport
The Shadowman
Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline
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Quote I have no idea what I did before saving and exiting the project, however, when I subsequenty opened it a white box popped up with the message the "PD cannot open media....." When I select "Ignore All" the box disappears showing a new blue box that was hiding behind it. The header is Project (%) importing media with a bar showing a progress of import. Once 100% imported, the clips and everthing else is loaded and I can continue with editing.

I have not noticed anything unusual once everythig is loaded. However, I worry that sooner or later something will happen and all time-consuming editing will be corrupted or even lost. How do I get rid of the initial white warning box? I saved the project with a new name, I packed the project with a new name, but still cannot get rid of it.

I would appreciate suggestions.


It sounds like you have removed the source files. Did you use, say, an SD card to transfer the clips to PD, and then remove it. When PD creates a PDS files it does not store the images. The PDS file only tells PD where to look for the images.

It's always best to transfer the files to the hard disk before starting to edit. If you do that PD will always know where to look, load the images successfully.

Robert Panny TM10, GH2, GH4,
Nalim38 [Avatar]
Newbie Joined: Sep 14, 2017 10:38 Messages: 14 Offline
[Post New]
Quote


It sounds like you have removed the source files. Did you use, say, an SD card to transfer the clips to PD, and then remove it. When PD creates a PDS files it does not store the images. The PDS file only tells PD where to look for the images.

It's always best to transfer the files to the hard disk before starting to edit. If you do that PD will always know where to look, load the images successfully.

Robert



I do not recall removing any clips. All the clips are on the HD in the same directory as PDS, unless I somehow removed one clip by pressing accidentally some key. Is there any fix for this?

Thanks,
Milan ASUS P8Z68 deluxe
Intel CPU i7-2600K 3.4 GHz
Intel RAM 24GB
GTX 580 Amp2
Win10 pro 64x
Samsug SSD 500GB
WD 2x 300GB velociraptor RAID 1
WD 4TB passport
PowerDirector Moderator [Avatar]
Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline
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Hi,

The file names amd locations are "hard written" into the .pds file.

If the file is moved or deleted, PDR obviously cannot find it and asks if the user wants to manually find it or ignore it.

The project timeline would be populated with a "blank" corresponding to the missing file if it was needed but not found.

In your case, it would appear that the file was once used, is not longer needed but is still identified in the .pds file - hence it asks you to find it.

Two ways might work:

1. Open a copy of your project to make sure you don't cause a further problem with the real one. Rt Click on a blank space in the Media Library, select the Remove all unused content.... then save the project. This will re-write the .pds file and might cure the issue.

2. Again, Open a copy of your project to make sure you don't cause a further problem with the real one. Instead of Ignoring all when the dialogue asks, choose the Browse and manually look for the file named in the dialogue box. If you find it select it and it will go back into the Media Libray. If you need it - fine, if you don't, then remove it from the Library, save and that should cure it.

Cheers
PowerDirector Moderator.


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Nalim38 [Avatar]
Newbie Joined: Sep 14, 2017 10:38 Messages: 14 Offline
[Post New]
Quote Hi,

The file names amd locations are "hard written" into the .pds file.

If the file is moved or deleted, PDR obviously cannot find it and asks if the user wants to manually find it or ignore it.

The project timeline would be populated with a "blank" corresponding to the missing file if it was needed but not found.

In your case, it would appear that the file was once used, is not longer needed but is still identified in the .pds file - hence it asks you to find it.

Two ways might work:

1. Open a copy of your project to make sure you don't cause a further problem with the real one. Rt Click on a blank space in the Media Library, select the Remove all unused content.... then save the project. This will re-write the .pds file and might cure the issue.

2. Again, Open a copy of your project to make sure you don't cause a further problem with the real one. Instead of Ignoring all when the dialogue asks, choose the Browse and manually look for the file named in the dialogue box. If you find it select it and it will go back into the Media Libray. If you need it - fine, if you don't, then remove it from the Library, save and that should cure it.

Cheers
PowerDirector Moderator.



Thank you for the suggestions but unfortunately neither of the two suggestions worked. In the second one when I opened the dialogue box the filename line showed "None".

However, I recalled that some versions back I "packed" the project to reduce the size of the project. Several edits later I removed from the media library one music WMA file which I did not use. Searching around for some clues, I opened music directory which was automatically created by packing the project and found the "removed" WMA file there. I deleted it from that directory and subsequently, when I opened the PDS file no warning box, everything works fine.

Thanks again,
Milan ASUS P8Z68 deluxe
Intel CPU i7-2600K 3.4 GHz
Intel RAM 24GB
GTX 580 Amp2
Win10 pro 64x
Samsug SSD 500GB
WD 2x 300GB velociraptor RAID 1
WD 4TB passport
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