Film icon got problem for Media Library

alexxi

Newbie Joined: May 19, 2018 06:59 Messages: 7 Offline

Solved by

May 19, 2018 07:20

Hello support,

It's so terrible that problem always occures for my Media Library. I set the cover for each movie manually. But if the cover is vertical. It will reset the icons to landscape orientation automatically sometimes when I open PDVD (version 17 of mine). I wonder how does this always happen even I didn't change any settings for it? Please refer with the attachment <icons compare.jpg>

Could you please give me a suggestion how can this always happen? And is there a solution how can this be avoided?

Thank you!


Filename	icons compare.jpg	Download
Description	Icons compare
Filesize	109 Kbytes
Downloaded:	7 time(s)

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

May 22, 2018 04:56

Quote Hello support,

It's so terrible that problem always occures for my Media Library. I set the cover for each movie manually. But if the cover is vertical. It will reset the icons to landscape orientation automatically sometimes when I open PDVD (version 17 of mine). I wonder how does this always happen even I didn't change any settings for it? Please refer with the attachment

Could you please give me a suggestion how can this always happen? And is there a solution how can this be avoided?

Thank you!

It happens occassionally, right?
I may try that disable the movie info feature in powerdvd settings to avoid any unexpected movie cover art refresh.

alexxi

Newbie Joined: May 19, 2018 06:59 Messages: 7 Offline

May 22, 2018 10:50

Yes, I disabled that before set cover for each movie. I knew the setting would affect everything.

Quote

It happens occassionally, right?
I may try that disable the movie info feature in powerdvd settings to avoid any unexpected movie cover art refresh.

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

May 23, 2018 04:43

I tried it myself, but I don't have the same problem even after I re-launched powerdvd 17 several times.
The vertical movie cover art keeps vertical.

Can you find any solid patterns (e.g. certain steps, certain file format, certain images, etc.) that would definitely trigger this problem?

alexxi

Newbie Joined: May 19, 2018 06:59 Messages: 7 Offline

May 23, 2018 08:35

That is the wierdest things I met. It won't be changed frequently. But it did change occasionally, or maybe for days...

Only one thing I can ensure that if the network mapping driver for Video Library was down. It would lose the covers. Even if the mapping driver was back, the movie library will be re-scanned with the default icons in landscape, just likes what I shown. To avoid this, I'm very careful to keep the driver "alives". But it still auto changed for few times...

BTW, for settings, of course I didn't change anything about. Just do the actions of cover adding, movie playing, nothing else.

Because I don't know the mechanism, which PDVD how to save the covers, what's the aspect ratio of the cover, is any themenail will store the cover info of each movie. If these kind of info could be told, I might avoid the malfunction on next.