Chuckle. I have the latest Windows version, drivers, etc.
The very fact that version 17 works OK shows that the problem is version 18, not my computer.
I contacted Cyberlink Support. They simply asked for a lot more information, as if no one else had ever encountered any of these problems before. I don't believe that; and even if it were true, it would simply mean that this version is a lot more trouble to me than it's worth.
The simplest explanation for all this grief is that Cyberlink does not really support 3D anymore.
I asked for and have been promised a refund, and reverted to version 17. I won't be buying from Cyberlink again.
This message was edited 3 times. Last update was at Apr 25. 2018 06:49