I passes here response I followed and it works beautifully! But I also uninstalled ALL components of BD-suite and Cyberlink since the links below contains the complete suite before installing.
Thank you for contacting CyberLink Technical Support.
In response to your concern, please follow the below given steps to resolve this issue :
1. Restart the computer.
2. Install Microsoft cleanup tool and clean PowerDVD installation information :-
Please visit the following link to download the specific utility from the Microsoft to remove the already installed software properly :-
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
Please install it and execute from "Start\All programs\WindowsInstaller Cleanup" To check if PowerDVD is on product list, If you can see PowerDVD in product list. Select PowerDVD and click "Remove" button to clean up PowerDVD.
3. Remove Power DVD folder and clean up PowerDVD Registry :-
i. Remove PowerDVD install folder and clean the PowerDVD registry :
a) Rename "PowerDVD" Folder to "PowerDVD-old"
The original PowerDVD Folder Path is :
C:\Program Files\CyberLink\PowerDVD
b) Delete the following folder :
C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}
Please note that this directory is a hidden directory. So, first select 'Show hidden files and folder' option from 'Folder option' and then delete that folder.
Please follow the steps given below to do it :-
Open 'Control Panel' --> open 'Folder Options' --> click 'View' tab --> select 'Show hidden files and folder' --> click 'OK'.
Now delete the following folder :-
C:\Program Files\InstallShield Installation Information\{6811xxx-xxx}
Also delete the file 'IsProBE.tlb' from folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\
c) Run “regedit” by following steps :
Start --> Run (keyin ""regedit"") and then Hit “Ok”.
(1) Remove HKEY_LOCAL_MACHINE\SOFTWARE\CyberLink\PowerDVD
(2) Remove
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}
(3) Remove HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}
(4) Remove
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}
d). Remove PowerDVD program ICON
(1) Program ICON: Delete C:\Document and settings\all user (or user login name)\desktop\PowerDVD
(2) PowerDVD program folder under “ALL Program”
Delete C:\Document and settings\all user (or user login name)\start menu\programs\PowerDVD
4. Reboot PC.
5. Delete PowerDVD folder (We changed the original PowerDVD folder name at step 3 and 1.) :
Delete C:\Program Files\CyberLink\PowerDVD-old
6. Now, please visit the FTP link given below to download the latest build of PowerDVD 7.3 OEM LG version :
NOTE: Please DO NOT click on the link. Copy the link in the address bar of a new Internet Explorer window and then click on 'Go'.
ftp://156:ZLQ391NK@ftp.gocyberlink.com/CDS/LG/1/LG-ODD_HDS080303-04_R3.zip
Please click the "Save" option to save the file on your desktop.
When the download is over, please unzip the downloaded file and after the file is unzipped, please double click the "Setup" file to start the installation.
Now, please visit the link given below to download the latest upgrade patch of build 4617 :
NOTE: Please DO NOT click on the link. Copy the link in the address bar of a new Internet Explorer window and then click on 'Go'.
ftp://191:GT7KG9V1@ftp.gocyberlink.com/PDVD7.3/LG/4617/BDHD-U/LG-ODD.4617_TaRe38_DVD081016-07.exe
Please save the file on your desktop and when the download is over, please double click the file to start the installation.
This message was edited 1 time. Last update was at Sep 14. 2009 13:27