Hi Doug -
Did you COMPLETELY uninstall the trial version before installing PD Ultra??? Using the regular Windows uninstall feature will leave files behind. I think that is possibly what is causing your issue right now.
You can use Windows Install CleanUp Utility to remove all registry issues...
http://support.microsoft.com/kb/290301
or follow these instructions from Dafydd...
Uninstall and reinstall of PowerDirector Try the following way to re-install PowerDirector:
a.) Start--> Programs -->Cyberlink PowerDirector --> Uninstall PowerDirector
b.) Start --> Run --> type "regedit" --> click "HKEY_LOCAL_MACHINE" --> click "Software" --> locate "Cyberlink" ----> click the "+" (if you have more than one CyberLink product) -->Delete the "PowerDirector" folder
c.) Start --> Run --> type "regedit"--> click "Hkey_Current_user" --> click "Software" --> locate "Cyberlink" ----> click the "+" (if you have more than one CyberLink product) -->Delete "PowerDirector" folder. d.) Delete C:\Programs Files\Cyberlink\PowerDirector And reboot your PC. After this, please install your PowerDirector
Cheers -
Tony
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