ATI 4770 no GPU encoding possible?

Bernd

Newbie Joined: Jul 27, 2009 02:26 Messages: 5 Offline

Solved by

Jul 27, 2009 02:44

I've purchased an Asus ATI 4770 card, installed new 9.7 catalyst and Ati video encoder. So from the catalyst menu i can use ATI Avivo encoder, works as should.

But when i try with power director 7 test version the checkbox GPU hardware video encoder is grayed out.
Should it work with this card?

thx

ps: Quad 6600, ATI 4770,Windows 7RC 64bit

Cranston

Senior Contributor Location: USA Joined: Aug 17, 2007 02:26 Messages: 1667 Offline

Jul 27, 2009 05:08

Hi Bernd,

Though this certainly not my area of expertise, here is a link to a page that contains a list of ATI cards supported by PD7.

http://www.cyberlink.com/products/powerdirector/ati-optimization_en_US.html

Perhaps someone more knowledgeable will chime in if this list has been updated. Click here PDtoots for a collection of PowerDirector Tutorials and Tips

Bernd

Newbie Joined: Jul 27, 2009 02:26 Messages: 5 Offline

Jul 27, 2009 05:25

thx Cranston for your quick reply.

I looked that side up and lotta others before i wrote my question, but found just nothing helpful. Maybe someone else....???

greats
Bernd

This message was edited 1 time. Last update was at Jul 27. 2009 05:25

James W

Senior Contributor Location: Lakeland, FL USA Joined: Aug 18, 2008 10:36 Messages: 911 Offline

Jul 27, 2009 09:13

Is the problem that under preferences that you can not select the GPU acceleration option or that it is checked, but can not select it when producing your video?

Also, your video card model is not listed on the compatibility chart. Maybe PD has not updated the support list internally within the program. Q9300 2.5 GHz
4 GB Ram
Nvidia 9800 GT

Bernd

Newbie Joined: Jul 27, 2009 02:26 Messages: 5 Offline

Jul 28, 2009 08:09

Hi James

Yes its not selectable under Preferences, but what i read that`s only for CUDA functionality

Yes its also not selectable while producing under " activate video hardware encoder" (German Version)

Yes my card is not listed, but i tested functionality with catalyst video encoding with the exact same file and that works.

So i have to wait with buying for a new PD revision ?

James W

Senior Contributor Location: Lakeland, FL USA Joined: Aug 18, 2008 10:36 Messages: 911 Offline

Jul 28, 2009 08:16

I had a similar problem with my nVIDIA card until I installed the latest drivers. That's all I can suggest. Other than that you may have to contact technical support. Q9300 2.5 GHz
4 GB Ram
Nvidia 9800 GT

Bernd

Newbie Joined: Jul 27, 2009 02:26 Messages: 5 Offline

Jul 29, 2009 05:11

Hi James. I use Catalyst 9.7

So i should contact support...

Cya and thx for your efforts

OnTheWeb1

Contributor Location: Michigan USA Joined: Jan 02, 2009 12:58 Messages: 511 Offline

Jul 30, 2009 14:34

I can't help with your issue, but have seen quite a few complaints about 4770 ATI driver problems.

Did you install the updated AVIVO when you put 9.7 drivers on? Win8 64-bit Pro Retail
Intel i7-4770
16GB DDR3 1600 8-8-8-24
MSI Z87-G45 Motherboard
ASUS GTX 660 Direct CU II OC 2GB GPU
1 TB RAID 1 (mirrored) Drive Array
Several scratch drives for video, TMP, pagefile.

Bernd

Newbie Joined: Jul 27, 2009 02:26 Messages: 5 Offline

Jul 30, 2009 15:48

Hi OnTheWeb

yep i both downloaded 9.7 and Avivo Package the same time and installed 9.7, then Avivo and in the driver integrated encoder it works so i assume it´s more like a config thing that 4770 is not seen as "possible" in the PD.

greats

Newbie Joined: Aug 02, 2009 17:27 Messages: 2 Offline

Aug 02, 2009 17:31

ive got a Radeon HD 4870 not a Radeon HD 4870 x 2 and mines not enabled either..... this really sucks.

OnTheWeb1

Contributor Location: Michigan USA Joined: Jan 02, 2009 12:58 Messages: 511 Offline

Aug 02, 2009 18:34

Guys, get your calls submitted to tech support. These cards are on the supported list and should work as expected. GPU acceleration box should be available. Win8 64-bit Pro Retail
Intel i7-4770
16GB DDR3 1600 8-8-8-24
MSI Z87-G45 Motherboard
ASUS GTX 660 Direct CU II OC 2GB GPU
1 TB RAID 1 (mirrored) Drive Array
Several scratch drives for video, TMP, pagefile.