Sounds familiar. A lot of users with ATI video cards, myself included, seem to be having HDCP issues with PowerDVD, namely getting the display to be recognised as being compliant (despite the card itself showing up green, and the monitor showing up green when connected to other video cards, i.e. Nvidia). At this point I'm not sure whether the fault lies with ATI or Cyberlink, but I'm leaning towards the latter.

I'm having the same issue on one of my machines. Specs:


Athlon 64 X2 4800+
2GB DDR
Nvidia 7950GX2 video Card
Media center 2005 all updates
Latest Retail Build powerDVD 7.1 Super Ultra-Deluxe-Blueray-whatever-else Edition
Nvidia Forceware 93.81
Purevideo codecs installed

Using Monster DVI>HDMI converter and directly Feeding Mitsubishi HC3000u projector.

HD advisor passes everything.

Using analog VGA, seems to play ok.

Using digital, it plays for a few seconds, throws the 0103 error and says playback cannot be started.

Anyone get any other feedback on this issue? Is there a solution??

I'm not paying anymore money to get phone support for a product that is defective is far as I am concerned. Hopefully they come up with a solutiion soon.

I've been on the phone with support every chance I get. If I find a resolution I will certainly post it here. I have till feb 2nd for phone support which I hope will be enough. Im not so impressed with Cyberlink or support of the 7.1 product.

Graphics card support list.
Nvidia:
http://www.nzone.com/object/nzone_pvhd_build.html
ASUS:
http://www.asus.com.tw/products2.aspx?l1=2&l2=6
http://www.asus.com.tw/products2.aspx?l1=2&l2=8

My problem has gone away!

Pretty wild but I just remove the video card and re-installed it with the same brand and model of card. Then fired up Cyberlink and no issues. my jitter playback issue also went away....still think there's an issue with Cyberlink recognizing the hardware chain.

Still waiting for a solution. I have tried this software on several (6)machines with HIGH END configurations and it DOESEN'T FRICKIN WORK!!! Are you going to fix this or what? I'm getting tired of companies releasing half finished software. I have yet to see any cyberlink anyone respond to a single post on this forum.

Green Dots across the board... Playback cannot be started (even after it already has!)

I like how no one from Cyberlink dares to even comment on these forums when people are faced with real problems after dumping money into shotty software. I am getting error 0103 known issue, after paying 100 bux for the full version on Vista and running their compatability software that said all my software/hardware was in compliance... nope.. powerdvd crashes after a few seconds of it actually playing.

Crap development
Crap software
THE WORST attempt at support iv'e ever witnessed
Completely devoid of ANY official messaging to the customer that these problems are recognized are being worked on.

:: Like i'm really going to pay $30 for phone support so they can find out their software is a POS. ::

Cyberlink will release PowerDVD Ultra patch. Probably can fix this problem.

Really? Why is there no official messaging about this on their website? Why was the forums link removed from the Cyberlink website?
Where is the messaging from Cyberlink stating this is a known issue?

I'm hoping the patch will indeed fix certain problems people are having.

Upon logging in though I see no removal, or any hint of the removal, of any link to the forums as you need to be a paying subscriber to even see the forums?

I'm in no way a huge supporter of Cyberlink at the moment but where is your proof that they have intentionally dropped or removed links to the user forums?

Posting something to the public about a wonder fix would indicate that the company has wrong a mass number of people for $99 a license, which is what we are paying for.

People spend thousands of dollars on Microsoft products and you don't see M$ claiming responsibility for wrong doing on their website for countless security flaws and bad code. Anyone install Vista on a machine older than a year?

We all need to remember where the state of this technology is and its place in the world today. We choose to be apart of the bleeding edge, there is some sacrifice that comes with that.

1.) How are Cyberlink forums are not public when I can google Cyberlink Forums and get to them without being a paying customer?

2.) I didn't say they should post a wonderfix but Cyberlink has a responsibility to the public to properly message that there are many users experiencing problems with their software concerning HD DVD / BluRay playback. At least admit they're looking into it. No promises have to be made, just aknowledgement.

3.) Comparing M$ OS and a software DVD player are two different things.

We'll see if they post anything official after they find out about the Engadget posting.

http://www.engadget.com/2007/02/08/cyberlink-users-complaining-of-hd-playback-problems/

1.) How are Cyberlink forums are not public when I can google Cyberlink Forums and get to them without being a paying customer?

Answer you do have to register to use the forums....no public free for all.

2.) I didn't say they should post a wonderfix but Cyberlink has a responsibility to the public to properly message that there are many users experiencing problems with their software concerning HD DVD / BluRay playback. At least admit they're looking into it. No promises have to be made, just aknowledgement.

I agree they should make mention that they have a patch and potential fixes associated with the patch.

3.) Comparing M$ OS and a software DVD player are two different things.

They are both software makers and both have buggy code...they are the same.

Please check response article at http://forum.cyberlink.com/forum/posts/list/928.page

some input

my pc is pretty old (3years)
GEFORCE 6800GT (256MB)
the driver is old to
and the HD advisors are all red

but im watching HD-DVD`s anyway with powerdvd v6.5

lol