I purchased yesterday (order no: 4002209117) the upgrade product from PowerDVD 7 Ultra to PowerDVD 9 Ultra and also purchased the Extended Download Service.
However I cannot find any link in my Order Status or My Profile to download the upgrade product and also cannot find any Serial Keys for the product.
I have contacted Cyberlink Support (ticket no: CS000691996) but haven't had a response.
I feel like I've been scammed! And I am very very disappointed with what has happened.
Can someone please advise what I can do to obtain my download and serial key?
Regards
Najam