Hi Doug,

I'm not sure I fully understand the question.

I presume you are using the supplied software (Pixela??) to 'import' the AVCHD files from the SD card to your chosen directory on the PC.

Or you could (I think - unless others correct me for the Canon) just copy the files from the SD card to your PC using an appropriate card reader.

You should then be able to import the files into PD Media Library for use on the timeline.

Your message is normally shown when PD cannot play a file, often because the PC does not have the right codec. Is this what you mean?

I'm not sure about your file conversion to Windows standard comment?

Can you say exactly what you're doing and what file formats you are shooting with - FXP etc?

Cheers
Adrian Life is really simple, but we insist on making it complicated. (see below)
Confucius
AMD Phenom IIX6 1055T, win10, 5 internal drives, 7 usb drives, struggling power supply.

Doug -

I am using a similar camera (HF S10), but have never had that error message. There are others (sort of unrelated) issues around Canon's file formats and how PD handles them, but I've never had that.

Initially I used the Pixela ImageMixer to import clips to the PC, but that software doesn't perform very well - just visit any related forum & you'll see. You can just do as Adrian says and copy the clips directly from your SD card.

Windows Standard Quality??? Never 'eard of it - doesn't sound all that flash, especially when you have a camera that records the way it does.

How to overcome the error message? I'm not sure... particularly as the clips obviously played correctly in your first editing session. Did you perhaps move the files from their original location?

Maybe somebody else can be of more help.

Cheers -

Tony
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Thanks all - but the problem is that with the new era of camera's having high resolution - 8 MP with the HF S100 or for instance 10 Meg with Panasonic's TM 300 series. I suspect Windows 'RTF' is not attached to the record being transferred for each frame - I have yet to run a sequence through Windows film maker which would perhaps do that - and in all these 'Full HD' camera's I think the file format is always MPEG-4 - m2ts - or 264! The simple plugging the card into the Notebook and transferring using Windows file transfer gives something unusable by Power Director. Without knowing the details of the program structures Pixela are using I cant see why a complete frame record isn't kept together (the information is in other blocks otherwise Pixela wouldn't be able to do any editing). The first time of loading a Timeline and starting editing works fine since one is using a 'virgin' Pixela set of clips, and if one is clever enough to do a complete edit for a film and produce a file ready for disc production all is well, but if one has to file away for a second session - which I always do (I'm usually on a film for many weeks or months!) then the clips are returned without some content disabling picture frames in the reading - interestingly the sound is complete if one separates the audio to a different line! If anyone knows of a file conversion plug-in that would do the job I think.

regards all
Doug Collins

Hi Doug,

Still not quite understanding. There are some issues with high bitrate files and PD, unfortunately I've just binned some clips from a canon so I can't recall or test exactly. However, I know that I imported them and played them in PD OK but there was a problem that the owner of the clips couldn't get over.

This post seems to say that it can be done :
http://forum.cyberlink.com/forum/posts/list/6882.page

so I suspect the problem is at your end - what are your system specs etc?

Cheers
Adrian Life is really simple, but we insist on making it complicated. (see below)
Confucius
AMD Phenom IIX6 1055T, win10, 5 internal drives, 7 usb drives, struggling power supply.