PowerDVD Remote free Connection Issue while connected via LAN

Sirmyself

Newbie Joined: Mar 12, 2018 22:54 Messages: 3 Offline

Solved by

Mar 12, 2018 23:48

I've been trying to make this app work for a while now and the only way I could make it work is by connecting a USB WiFi adapter and unplugging my ethernet cable from my router. The app can then see the PowerDVD Server and works perfectly with it.

The problem is : I don't want my tower to be connected on my network via WiFi! I need that adapter elsewhere and I don't want to compromise my connection speed just to make that application work! So I need to find a way to make the server work just like it does when the computer is connected via WiFi.

Can anyone help me (and probably several other users) sort this problem once and for all? You need not to know my name because if you did, you would already know it.

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Mar 13, 2018 04:46

Quote I've been trying to make this app work for a while now and the only way I could make it work is by connecting a USB WiFi adapter and unplugging my ethernet cable from my router. The app can then see the PowerDVD Server and works perfectly with it.

The problem is : I don't want my tower to be connected on my network via WiFi! I need that adapter elsewhere and I don't want to compromise my connection speed just to make that application work! So I need to find a way to make the server work just like it does when the computer is connected via WiFi.

Can anyone help me (and probably several other users) sort this problem once and for all?

Does your router support multicast for ethernet connection?
https://www.cyberlink.com/support/product-faq-content.do?id=16988

Do you have DHCP for your ethernet connection or you applied a custom IP?
I would recommend that let your ethernet connection to get the IP, gateway, etc from router's DHCP by default.

Sirmyself

Newbie Joined: Mar 12, 2018 22:54 Messages: 3 Offline

Mar 13, 2018 08:47

Multi casting is enabled and my computer is receiving its IP adress from the DHCP. Though I might need to test this : The DHCP has a reserved adress for the computer.

______________________

EDIT : I removed the reserved IP for the computer but it still does not work.

This message was edited 1 time. Last update was at Mar 13. 2018 15:23

You need not to know my name because if you did, you would already know it.

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Mar 15, 2018 05:33

Try this:
Add the background processes CLMSServerPDVD17.exe and PowerDVD17Agent.exe to firewall exclusion while PC uses ethernet.

Sirmyself

Newbie Joined: Mar 12, 2018 22:54 Messages: 3 Offline

Mar 15, 2018 07:37

Quote Try this:
Add the background processes CLMSServerPDVD17.exe and PowerDVD17Agent.exe to firewall exclusion while PC uses ethernet.

I did : Didn't work.

I came to think though, why would it change anything? I mean : I use windows' firewall. If windows was blocking the app on ethernet, why wouldn't it block it on WiFi also?