Quote Hi
If you can please to help me with my Cyberlink issues:

I have the 12 version and the videos are blurred. the original files are sharp and clear and the after I produce them it's really blurry.Or it sharp in the beginning and become blurry in the middle till the end.
2. Many times a green page appears and I have to produce all again. How can I avoid it?
I download the 16 trial version and:

1. It stuck many time through the transitions.


2. and something new from today that it doesn't start to produce at all.it stay in 1% all the time.

Please post your computer capabilities using dxdiag.exe. Go here and read the fourth post in that thread. .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Quote

Quote Hi
If you can please to help me with my Cyberlink issues:

I have the 12 version and the videos are blurred. the original files are sharp and clear and the after I produce them it's really blurry.Or it sharp in the beginning and become blurry in the middle till the end.
2. Many times a green page appears and I have to produce all again. How can I avoid it?
I download the 16 trial version and:

1. It stuck many time through the transitions.


2. and something new from today that it doesn't start to produce at all.it stay in 1% all the time.

Please post your computer capabilities using dxdiag.exe. Go here and read the fourth post in that thread.

please see log attached

See if there is a newer driver for you video chip. Yours is from 2012 and there MAY be a newer one for your Windows 7 computer.

As you can guess, a lot of image related issues are tied to the video card/chip/driver.

Make sure you are running nothing else when you are doing video editing even to the point of disconnecting from the internet and turning off your anti-virus.

Please explain "green screen"

What is your source of the videos? Remember that you are probably producing to standard definition rather than any higher resolution. .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Thank you so much for your help!!!!!

We followed all your instructions.

So, Today I produced a video and it was sharp but the view wasn't correct (a bit strange, sometimes the video was running fine and sometimes it become smaller with a black background around it) So I produce it again and it's 100% perfect.

Hope it will continue to be perfect all the time.

Again, thank you so much for your help.