jdr1965:
You will have to wait for Cyberlink Tech Support to get back to you with a download link. This is just a user forum.
Many folks here, myself included, make copies of all installation media and licence keys and store them securely on external media to avoid these sorts of problems.
Good luck with Tech Support. Have a great weekend.
Regards,
-Phil
Windows 10 Pro x64
Dell XPS 8930
Intel CoreT i7 (4.6 GHz)
32 GB DDR4-2666 RAM
1 TB PCIe -x4 SSD
NVIDIA GeForce RTX 2060
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor