Hi CyberCrap,

Can you please give us the film's titles you are talking about? Thank you.

Cheers,
Hicham Technical support:
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[quotePostId=296751]The software is already outdated, with no update in sight! Some of the newest blu-ray disks just released by the biggest movie studios do not play using "power" dvd17. They should rename it to pukeDVD17. Also, their "support team" takes forever plus 2 weeks to get a reply to you.[/quotePostId]

mine works finei have 77 blu-ray collection from ant-man to warcraft, menu fine, uninstall and delete folder, and reboot, clean reinstall, should solve.

[quotePostId=297201][quotePostId=296751]The software is already outdated, with no update in sight! Some of the newest blu-ray disks just released by the biggest movie studios do not play using "power" dvd17. They should rename it to pukeDVD17. Also, their "support team" takes forever plus 2 weeks to get a reply to you.[/quotePostId]

mine works finei have 77 blu-ray collection from ant-man to warcraft, menu fine, uninstall and delete folder, and reboot, clean reinstall, should solve.[/quotePostId]

I have error 8800708 when I play my uhd disks.Can you help me?The advisor is ok and I reset my motherboard(Gigabyte aourus gaming 9 z270x).I make a clean installation of my pc and power dvd.,thank you.

Aorus Gaming 9 is definitely able to play UHD discs. What are the other components in your PC? What do you mean by The Advisor is OK? .
FOR THE LIST OF ULTRA HD BLU-RAY COMPATIBLE MOTHERBOARDS CLICK HERE
My hardware: Aorus Z270X Gaming 8 motherboard + i7 7700 CPU + Pioneer BDR-S11J-BK

Quote Aorus Gaming 9 is definitely able to play UHD discs. What are the other components in your PC? What do you mean by The Advisor is OK?

I have windows 10 pro upgraded,drive pioneer bdr -s11jx intel motherboard hd630, I have a monitor benq sw 320 with hdr.I have the system all compatible with bluray uhd.I can play uhd disks downloaded on the web but not originals uhd disk..That's incredible!

Are all the lines in the UHD Advisor report in green?
This is strange, you seem to have everything you need. The monitor is OK, although it is barely a HDR monitor with only 350 cd/m2. Not recommended value.

I do not know what this error message means. But you may try to:
Update Intel ME
Update Intel VGA driver
Install Gigabyte HDMI utility

Is SGX in BIOS set to Enabled, not Software controlled?
Did you ever play any UHD disc or not?
Did the online initiation took place? (If not, are you connected?)
Does PowerDVD do something before the error message? Does it load the disc at least?
Is your HDMI cable 2.0 certified?
Is PowerDVD the last thing installed? .
FOR THE LIST OF ULTRA HD BLU-RAY COMPATIBLE MOTHERBOARDS CLICK HERE
My hardware: Aorus Z270X Gaming 8 motherboard + i7 7700 CPU + Pioneer BDR-S11J-BK

Quote Are all the lines in the UHD Advisor report in green?
This is strange, you seem to have everything you need. The monitor is OK, although it is barely a HDR monitor with only 350 cd/m2. Not recommended value.

I do not know what this error message means. But you may try to:
Update Intel ME
Update Intel VGA driver
Install Gigabyte HDMI utility

Is SGX in BIOS set to Enabled, not Software controlled?
Did you ever play any UHD disc or not?
Did the online initiation took place? (If not, are you connected?)
Does PowerDVD do something before the error message? Does it load the disc at least?
Is your HDMI cable 2.0 certified?
Is PowerDVD the last thing installed?

I can play uhd downloaded from internet but not original uhd disks.The error is E8800708.I have the system all upgraded and the advisor report all green...I make also a reset of motherboard and make clean installation of windows 10 pro and power dvd...

[quotePostId=297643][quotePostId=297201][quotePostId=296751]The software is already outdated, with no update in sight! Some of the newest blu-ray disks just released by the biggest movie studios do not play using "power" dvd17. They should rename it to pukeDVD17. Also, their "support team" takes forever plus 2 weeks to get a reply to you.[/quotePostId]

mine works finei have 77 blu-ray collection from ant-man to warcraft, menu fine, uninstall and delete folder, and reboot, clean reinstall, should solve.[/quotePostId]

I have error 8800708 when I play my uhd disks.Can you help me?The advisor is ok and I reset my motherboard(Gigabyte aourus gaming 9 z270x).I make a clean installation of my pc and power dvd.,thank you.[/quotePostId]



Hello sir:
Wellcome to the jungle. I have the same problem, with almost the same motherboard (mine is gaming 8). I tryed everythik posible with this issue. Piece of crap software.

Quote
I can play uhd downloaded from internet but not original uhd disks.The error is E8800708.I have the system all upgraded and the advisor report all green...I make also a reset of motherboard and make clean installation of windows 10 pro and power dvd...

Are my questions difficult to answer? .
FOR THE LIST OF ULTRA HD BLU-RAY COMPATIBLE MOTHERBOARDS CLICK HERE
My hardware: Aorus Z270X Gaming 8 motherboard + i7 7700 CPU + Pioneer BDR-S11J-BK

[quotePostId=297832] Hello sir: Wellcome to the jungle. I have the same problem, with almost the same motherboard (mine is gaming 8). I tryed everythik posible with this issue. Piece of crap software. [/quotePostId]

Yes, you did. You tryed everythik. You should probably give up and buy a standalone 4k player.

Quote

Quote Are all the lines in the UHD Advisor report in green?
This is strange, you seem to have everything you need. The monitor is OK, although it is barely a HDR monitor with only 350 cd/m2. Not recommended value.

I do not know what this error message means. But you may try to:
Update Intel ME
Update Intel VGA driver
Install Gigabyte HDMI utility

Is SGX in BIOS set to Enabled, not Software controlled?
Did you ever play any UHD disc or not?
Did the online initiation took place? (If not, are you connected?)
Does PowerDVD do something before the error message? Does it load the disc at least?
Is your HDMI cable 2.0 certified?
Is PowerDVD the last thing installed?

I can play uhd downloaded from internet but not original uhd disks.The error is E8800708.I have the system all upgraded and the advisor report all green...I make also a reset of motherboard and make clean installation of windows 10 pro and power dvd...

In the Advisor I have all green;Intel ME is updated and also Intel VGA driver:Ihave installated the Gigabyte HDMI utlity;In BIOS SGX is enabled not software controlled;I can play UHd disc donwloaded from internet(full UHD) but not originals UHD disk with error 8800708(All original UHD disks);I make initiation onlinetook place;I use hdmi cable high speed with ethernet channel and I have the last official version of power dvd 17 ultra...Then?

Quote

Quote

Quote Are all the lines in the UHD Advisor report in green?
This is strange, you seem to have everything you need. The monitor is OK, although it is barely a HDR monitor with only 350 cd/m2. Not recommended value.

I do not know what this error message means. But you may try to:
Update Intel ME
Update Intel VGA driver
Install Gigabyte HDMI utility

Is SGX in BIOS set to Enabled, not Software controlled?
Did you ever play any UHD disc or not?
Did the online initiation took place? (If not, are you connected?)
Does PowerDVD do something before the error message? Does it load the disc at least?
Is your HDMI cable 2.0 certified?
Is PowerDVD the last thing installed?

I can play uhd downloaded from internet but not original uhd disks.The error is E8800708.I have the system all upgraded and the advisor report all green...I make also a reset of motherboard and make clean installation of windows 10 pro and power dvd...

In the Advisor I have all green;Intel ME is updated and also Intel VGA driver:Ihave installated the Gigabyte HDMI utlity;In BIOS SGX is enabled not software controlled;I can play UHd disc donwloaded from internet(full UHD) but not originals UHD disk with error 8800708(All original UHD disks);I make initiation onlinetook place;I use hdmi cable high speed with ethernet channel and I have the last official version of power dvd 17 ultra...Then?

Ok sir:

Thanks so much for your answer.
Lets go step by step:

I am conecting the screen in the integrated cpu Intel graphics (INTEL 630).

INTEL SGX TECNOLOGY (CPU/MOTHERBOARD) IN RED
INTEL MANAGEMENT ENGINE SOFTWARE (IN RED TO)
ALL OTHERS ITEMS IN GREEN.

INTEL ME ENGINE- UPDATE
INTEL VGA DRIVER- UPDATE
INTEL GYGABITE HDMI utility-UPDATE.

HDMI CABLE 2- FULL CERTICATE
ALSO INSTALLED AT LAST THE POWER DVD ULTRA WITH ALL THE PATCHES.(Instalation is online).
Whe i try to reproduce an UHD Blu Ray movie disk (not file). the disk strat to run, the appears a legend says; Power DVD is installing the packages necesaries to reproduce UHD Blu Ray Movies (It only make once this instalation). The appears the error:
INTEl SGX TEGNOLOGY IS NOT ACTIVATE, INSTALL THE INTEL MANAGEMENT ENGINE. But it is allready installed and the GSX Tecnology is also activate in the Bios (not software controlled).
THIS IS REALLY EXTRANGE. Any idea?
Acept your sugestion about this

Thanks you very much.