I'm having trouble with the activation of PhotoDirector 9.
After installing my downloaded package (from my purchase email) and entering my license I get a message telling me it can't activate the product and to check my internet connection.
Every time I start the program I get this same error message.
I don't think there's a problem with my internet and I don't think there's a problem with my device or router blocking the communication becuase I also purchased PowerDirector and it was able to activate fine.
I also can't set my DirectorZone login information, it always fails whereas in PowerDirector it also works fine.
I've loged a problem with Cyberlink support and I'm waiting for them to get back to me but, in the meantime, is anyone aware of a problem with the current version of PhotoDirector 9 and possibly a work around for it?
This message was edited 1 time. Last update was at Jan 07. 2018 04:25