I normally keep my Lenovo HTPC with Windows 8.1 disconnected from the internet, but it occurred to me that updating it might remedy the issue. I have NEVER updated it so there was, of course, a plethora of updates available, but I was looking for specific ones that could possibly cause this kind of issue. So I figured .NET Framework updates and those related to Adobe Flash Player would be my best bet... and sure enough, those updates are what fixed the Blu-ray disc from loading properly!
This is just a heads-up for people like me who use HTPCs or PCs disconnected from the internet or never allow it to search for updates.
This message was edited 3 times. Last update was at Dec 24. 2017 11:13