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Power2Go 11 Update
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When to use my software this morning & noticed that there was an update available. I went through the entire process a couple of times, but was unable to udate software.

Data1.7z file couldn't be installed, the error code was 2

is there going to be a problem if I don't upgrade the software, because it seems to be working fine
stevek
Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
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Quote When to use my software this morning & noticed that there was an update available. I went through the entire process a couple of times, but was unable to udate software.

Data1.7z file couldn't be installed, the error code was 2

is there going to be a problem if I don't upgrade the software, because it seems to be working fine

Here is what the update "fixes"
Note: This patch is not for Power2Go OEM versions, or versions purchased via Steam.

  • Adds support on Windows 10 Fall Creators Update platforms.

  • Resolves the issue that certain YouTube videos cannot back up in 2160P (4K) quality.

  • Minor bug fixes.


If it is working fine AND you have the Windows 10 fall update, then your probably don't need it. .
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Palfrey [Avatar]
Newbie Joined: Mar 24, 2018 05:14 Messages: 1 Offline
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Seems to be a waste of everyone's time when Cyberlink provides updates that won't install, especially when the problem is something straightforward: in this case, the downloaded file won't extract. There's probably a simple fix, if only someone at Cyberlink would give it a bit of attention and fix it.
Tick [Avatar]
Newbie Joined: Jun 21, 2018 14:48 Messages: 2 Offline
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I just had this problem. I had to explicitely run the patch as as admin ( rightclick / run as administrator ) to get by the error message. Updating doesn't seem to have fixed my actual problem, though.
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