Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet | Advanced Search >
Forum Index » PowerDirector (previous versions)
  • Recent Topics
  • |
  • Register
  • |
  • Login
Powerdirector 16 Multicam -Funktion stürzt ab (Crash)
Hessenvideo [Avatar]
Newbie Joined: Oct 21, 2016 12:04 Messages: 7 Offline
[Post New] Dec 08, 2017 14:31
Ich nutze seit längerem immer PowerDirector 15 und seit kurzem auch 16. Ich habe jetzt plötzlich das Problem das das Programm abstürzt nachdem ich mit der MultiCam Funktion vier Videos zusammengeschnitten habe. Immer wenn ich in der MultiCam Funktion OK klicke, damit die zusammen geschnittenen Videos in die Spur übernomen werden, hängt das Programm fest. Das habe ich jetzt drei mal wiederholt, immer das gleiche. Ich habe auch schon den Rechner neu gestartet und das ganze wiederholt, immer das gleiche.

Kann ich gar nicht verstehen, früher ging Multicam Funktion immer bestens, warum jetzt nicht mehr. Ich hab am Rechner auch nichts verändert.

Eine Weile konnte ich das Problem beheben indem ich das Programm mit Admin Rechten unter Windows 10 64 Bit gestartet habe. Leider hilft auch das jetzt plötzlich nicht mehr. Irgendwo ist da der Wurm drin.

Support konnte mir bislang auch nicht wirklich helfen.


English:

I have been using PowerDirector 15 for quite some time now and recently 16. I have now suddenly the problem that crashes the program after I cut together with the MultiCam feature four videos. Every time I click OK in the MultiCam function, so that the cut videos are taken over into the track, the program hangs.

I've repeated that three times, always the same. I have already restarted the computer and repeated the whole, always the same.
I can not understand, in the past Multicam function was always fine, why not now. I have not changed anything on the computer.

For a while I was able to fix the problem by running the program with admin rights on Windows 10 64 bit. Unfortunately that does not help anymore. There's the worm in there somewhere.

This message was edited 1 time. Last update was at Dec 08. 2017 14:34

----
Software: Vegas 9 / Powerdirector 15 / AudioDirector 7 / PhotoShop CS6
PowerDirector Moderator [Avatar]
Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline
[Post New] Dec 10, 2017 06:32
Hi,

If nothing has changed in PD, like an update, and your files are the same types etc. then it is more likely that something has automatically changed on your computer - perhaps a Win10 update or a driver update?

In case your operating environment has actually changed, it can often be helpful to uninstall and re-install PD so that it can "see" the new system.

Cheers

PowerDirector Moderator


For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do
Hessenvideo [Avatar]
Newbie Joined: Oct 21, 2016 12:04 Messages: 7 Offline
[Post New] Dec 10, 2017 10:50
Quote Hi,

If nothing has changed in PD, like an update, and your files are the same types etc. then it is more likely that something has automatically changed on your computer - perhaps a Win10 update or a driver update?

In case your operating environment has actually changed, it can often be helpful to uninstall and re-install PD so that it can "see" the new system.

Cheers

PowerDirector Moderator




I've already tried that, did not help. I've done it so now that I've cut together with Multicam only 3 of the video, that works. The fourth I have then again cut extra with multicam, that was synonymous.

But all 4 videos in Multicam does not work. Does the Multicam function sometimes (not always) have problems when the frame rate differs from the others? Three videos use 25 fps, the fourth 30 fps.



German:

Das habe ich schon probiert, hat nicht geholfen. Ich habe es jetzt so gemacht das ich mit Multicam nur 3 der Video zusammengeschnitten habe, das gingt dann. Das vierte habe ich dann noch mal extra mit Multicam dran geschnitten, das ging auch.

Aber alle 4 Videos in Multicam geht nicht. Hat die Multicam Funktion manchmal (nicht immer) Probleme wenn die Framerate von den anderen etwas abweicht. Drei Videos nutzen 25 fps, das vierte 30 fps. ----
Software: Vegas 9 / Powerdirector 15 / AudioDirector 7 / PhotoShop CS6
Powered by JForum 2.1.8 © JForum Team