Audio Silent for a few seconds when hitting play in edit mode, dropping out when moving playhead.

r-will

Newbie Joined: Nov 04, 2017 23:29 Messages: 2 Offline

Solved by

Nov 10, 2017 00:28

Hello,

I am new to PowerDirector, so I hope I haven't missed something obvious, but I'm having an issue with audio when editing.

In Edit mode anytime I play a video (whether by space bar or clicking play button) the audio isn't heard for three to four seconds after starting. The behavior happens anywhere, at the beginning of the clip or somewhere the playhead has been left. This also happens if I move the playhead while playing a video.

What would cause the audio to drop out like this? It's especially annoying when trying to line up chapters with sound.

Thanks!

Source - mp4

PowerDirector 16.0.2.101.0

i7 5930k, x99 Deluxe, 32 GB DDR4, GTX980

r-will

Newbie Joined: Nov 04, 2017 23:29 Messages: 2 Offline

Nov 11, 2017 10:56

I've updated Windows 10 with the latest Creator's update, and this issue hasn't changed. Drivers are currnent, I am not able to explain why this is happening. I'm attaching an updated dxdiag in case it's useful.

It's too bad, this looks like a decent editor, but the audio drop-out is an absolute dealbreaker for me. Is anyone else having this issue? Is this a normal thing with PD?

Thanks!

Filename	DxDiag11.11.17.txt	Download
Description
Filesize	97 Kbytes
Downloaded:	145 time(s)

Brad4God

Newbie Joined: Sep 04, 2021 16:10 Messages: 1 Offline

Dec 30, 2021 00:13

This is happening to me too. It's bad enough that it's happening during playbeck while editing, but it does so on the rendered results as well, which is ultra-unacceptable. The waveform for each clip is complete and is not missing any audio. Yet both in real-time playback and in the final produced product, a few seconds of audio are missing from the beginning of each scene. Even after updatingin my PowerDirector 365 software to the newest version today.

Matthew1133

Newbie Joined: Feb 27, 2020 03:11 Messages: 1 Offline

Jan 18, 2022 01:26

I am having a similar issue with powerdirector 18. The file is the same file type I have always imported and edited but now there is a odd sound added to file during edit and render but isn't there if you upgrade to powerdirector 20. Looking at PowerDirector 20 there is no difference in interface or ability other than it is newer. There seems there might be an added bug that makes your stuff obsolete. This needs to be addressed and fixed.

joseph1962

Newbie Joined: Aug 18, 2022 09:40 Messages: 1 Offline

Aug 18, 2022 09:52

Same issue here. Oddly, I have been using powerdirector for a couple of years without the problem. I even edited some video a week ago with no problem. This just started out of the blue. I figure I must have changed some setting somewhere without realizing it, but I canot tink of what it may be.

Fenman

Senior Contributor Location: Cambridge, UK Joined: Nov 24, 2011 04:44 Messages: 731 Offline

Aug 19, 2022 06:58

Quote Same issue here. Oddly, I have been using powerdirector for a couple of years without the problem. I even edited some video a week ago with no problem. This just started out of the blue. I figure I must have changed some setting somewhere without realizing it, but I canot tink of what it may be.

If you're running Windows 10 or 11 have you considered a recent update might have broken something?