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PowerDVD 17 won't play blu-ray
JstSmbdy [Avatar]
Newbie Joined: Oct 28, 2017 21:16 Messages: 2 Offline
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The complaint from the program claims it's because I have two monitors. However, if I remove one monitor completely, PowerDVD 17 still won't play a blu-ray. It has no problem with normal DVDs. It used to play blu-rays and then one day it just stopped. It won't even play blu-rays that it played before.
mikehin [Avatar]
Newbie Joined: Oct 27, 2017 22:00 Messages: 23 Offline
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Quote The complaint from the program claims it's because I have two monitors. However, if I remove one monitor completely, PowerDVD 17 still won't play a blu-ray. It has no problem with normal DVDs. It used to play blu-rays and then one day it just stopped. It won't even play blu-rays that it played before.


Have you tried rebooting with the one monitor completely removed from the system. From the control panel etc?

I know this sounds like a work around and it seems it need's to be fixed.Sounds like something to stop pirating.
mikehin [Avatar]
Newbie Joined: Oct 27, 2017 22:00 Messages: 23 Offline
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Quote The complaint from the program claims it's because I have two monitors. However, if I remove one monitor completely, PowerDVD 17 still won't play a blu-ray. It has no problem with normal DVDs. It used to play blu-rays and then one day it just stopped. It won't even play blu-rays that it played before.


From what I just read on another thread you need to run it in extended mode. Do a search for dual monitors and you'll find a possible solution to your issue. Worth a try at least. I was going to copy and paste the solution but I can't copy and paste for some odd reason from my phone.
JstSmbdy [Avatar]
Newbie Joined: Oct 28, 2017 21:16 Messages: 2 Offline
[Post New]
Quote
Quote The complaint from the program claims it's because I have two monitors. However, if I remove one monitor completely, PowerDVD 17 still won't play a blu-ray. It has no problem with normal DVDs. It used to play blu-rays and then one day it just stopped. It won't even play blu-rays that it played before.


From what I just read on another thread you need to run it in extended mode. Do a search for dual monitors and you'll find a possible solution to your issue. Worth a try at least. I was going to copy and paste the solution but I can't copy and paste for some odd reason from my phone.




Hi Mike,

I followed your suggestion and while the response didn't solve my problem, it set me thinking in the right direction. It turns out my monitors were set for generic which caused my graphics card to get confused and not configure correctly. Once that was fixed, I can now run Blu-ray movies again. That explains why it used to work but stopped working. Somewhere along the lines a couple months ago something got crossed up and I didn't correlate because it was probably a week later before I tried to watch a Blu-ray.

Thanks for the help.
mikehin [Avatar]
Newbie Joined: Oct 27, 2017 22:00 Messages: 23 Offline
[Post New]
Quote
Quote
Quote The complaint from the program claims it's because I have two monitors. However, if I remove one monitor completely, PowerDVD 17 still won't play a blu-ray. It has no problem with normal DVDs. It used to play blu-rays and then one day it just stopped. It won't even play blu-rays that it played before.


From what I just read on another thread you need to run it in extended mode. Do a search for dual monitors and you'll find a possible solution to your issue. Worth a try at least. I was going to copy and paste the solution but I can't copy and paste for some odd reason from my phone.




Hi Mike,

I followed your suggestion and while the response didn't solve my problem, it set me thinking in the right direction. It turns out my monitors were set for generic which caused my graphics card to get confused and not configure correctly. Once that was fixed, I can now run Blu-ray movies again. That explains why it used to work but stopped working. Somewhere along the lines a couple months ago something got crossed up and I didn't correlate because it was probably a week later before I tried to watch a Blu-ray.

Thanks for the help.


Your welcome.
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