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It is important and courteous to answer questions asked of you.
If you want to troubleshoot your problem yourself, why ask?
Why are you using so many different programs? Have you asked for help on their forums?
I thought I did answer your questions, I believe it's the audio in the MKV's that is the problem? At least that's what I researched.
The reason why I'm using (trying) so many programs is, as I said, I'm trying to find an all-in-one program so I don't have to use all these programs to do different things.
But I think the simple answer to all this is, if DVDFab and Wondershare can handle these troublesome MKV's, maybe Cyberlink should figure out how they can too!!!