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PD11 crashes, PD16 crashes, same as it ever was
kenstir66 [Avatar]
Newbie Joined: Oct 22, 2012 19:37 Messages: 7 Offline
[Post New] Oct 11, 2017 19:03
Please somebody tell me I'm wrong. I bought PD11 years ago and loved the speed and effects. I stopped using it because it crashed, not once but many times, and losing 15 minutes of editing feels worse than gaining 15 minutes of time from instant cross-fades with no rendering. My daughter continues to use (and like) PD11, but when she lost all her edits yesterday in a crash, I decided to give PD16 a try. I wanted to like it. My daughter gasped in excitement when she learned she could have more than one effects track.

Version: 16.0.2101.0

I got as far as stringing 4 clips together. Dropped a cross-fade between each clip. Preview was instant and high quality. Very nice! Then I tried editing the length of the transitions and trimming the clips and ... PD16 crashed.

Almost every single patch on the PD Updates page lists "enhances the program stability" which to me sounds like not a lot of progress in 3.5 years.

Am I wrong in my impression? Do others value speed that much more than stability to make PD16 worthwhile to you? How do you workaround the crashing? Opinions and feedback are welcome.
 Filename
DxDiag.txt
[Disk]
 Description
DxDiag report
 Filesize
35 Kbytes
 Downloaded:
261 time(s)
PepsiMan
Senior Contributor Location: Clarksville, TN Joined: Dec 29, 2010 01:20 Messages: 1054 Offline
[Post New] Oct 12, 2017 02:06
hello.

try disabling all HA(hardware acceleration) and use only the cpu for editing and final rendering.



my personal opinion- CL and nVidia haven't slept in a same bed for years(if they're married)...

oh happy happy joy joy

PepsiMan

'garbage in garbage out' 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
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kenstir66 [Avatar]
Newbie Joined: Oct 22, 2012 19:37 Messages: 7 Offline
[Post New] Oct 14, 2017 16:03
Quote hello.
try disabling all HA(hardware acceleration) and use only the cpu for editing and final rendering.


Thanks, PepsiMan, that was a good suggestion. OpenCL was already off, and "Enable hardware decoding" was on and after turning it off, PD 16 crashed. My daughter was using the latest PD 11 build 3625 on a different computer, and on that computer all hardware acceleration was already off.

I either have very bad luck or PD is not very stable. Those of you who use PE like I do know that PE never crashes. However, its playback is slow and choppy and you have to render transitions.

In the world of tradeoffs, I prefer s/w that does not crash.
PepsiMan
Senior Contributor Location: Clarksville, TN Joined: Dec 29, 2010 01:20 Messages: 1054 Offline
[Post New] Oct 14, 2017 22:49
one more. on the Produce window uncheck/disable Fast video rendering technology. if that doesn't work, then PD11 and 16 doesn't like your pc. well patch 2127 is out.

i have PD12 and 14 because PD13 didn't like my pcs...



happy happy joy joy

PepsiMan

'garbage in garbage out'

This message was edited 1 time. Last update was at Oct 14. 2017 22:55

'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1
kenstir66 [Avatar]
Newbie Joined: Oct 22, 2012 19:37 Messages: 7 Offline
[Post New] Oct 14, 2017 23:06
PepsiMan, several hours and many edits later I have had no more crashes. I have a better feeling about this now. I have hardware accelleration off and under Produce I have "Fast video rendering" off. I still think this is faster than PE. Thanks again for the help!
akk0 [Avatar]
Newbie Joined: Oct 30, 2017 10:41 Messages: 4 Offline
[Post New] Nov 16, 2017 14:22
Quote hello.

try disabling all HA(hardware acceleration) and use only the cpu for editing and final rendering.



my personal opinion- CL and nVidia haven't slept in a same bed for years(if they're married)...

oh happy happy joy joy

PepsiMan

'garbage in garbage out'




Thank You man!



I had a problem If I used ctrl + mouse roll to zoom timeline application stopped responding. I figured that it only happened when clip/clips fills the whole timeline and I'm playing preview at the same time. Really frustrating to edit when You have to be sure to remember pause the preview before using timeline zoom. One time I could hear video playing on the background when it happened.



I reported this to Support all I got was a generic reply... Added even dxdiag file to the report, seems that they didn't even bother to read the message or even open the dxdiag file as it would have answered almost all the cases what that generic reply message suggested....



Anyway I have high hopes on that to that disabling OpenCL will fix my problem... At least I couldn reproduce the problem now....

This message was edited 1 time. Last update was at Nov 16. 2017 14:24

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