Unable to watch anything with PowerDVD17

Forum Index » PowerDVD (previous versions)

SeanCAmos1969#

Newbie Joined: Nov 08, 2015 09:48 Messages: 4 Offline

Solved by

Oct 10, 2017 04:15

I bought PowerDVD17 and installed it.

Everything checked out with BD advisor.

Every DVD and Bluray I play stutters (slight pause every few seconds)

These same disks play fine on a stand alone player and the DVD's work fine using VLC.

I contacted support and uploaded DXDiag file but have had absolutely no response in over a week.

Does anyone have any advise as the tech team don't answer?

NPoser

Newbie Joined: Feb 09, 2017 06:09 Messages: 24 Offline

Oct 10, 2017 04:51

Quote I bought PowerDVD17 and installed it.

Everything checked out with BD advisor.

Every DVD and Bluray I play stutters (slight pause every few seconds)

These same disks play fine on a stand alone player and the DVD's work fine using VLC.

I contacted support and uploaded DXDiag file but have had absolutely no response in over a week.

Does anyone have any advise as the tech team don't answer?

I have same issue with Ultra HD Blu-Ray discs! i3 7100T + AsRock Z270 ITX + Pioneer BDR-211UBK

triffid

Member Location: Prague, the heart of Europe Joined: Feb 04, 2017 06:33 Messages: 146 Offline

Oct 10, 2017 17:54

Is hardware acceleration enabled or disabled? Try to switch it. What is your CPU and GPU? Which version of Windows? .
FOR THE LIST OF ULTRA HD BLU-RAY COMPATIBLE MOTHERBOARDS CLICK HERE
My hardware: Aorus Z270X Gaming 8 motherboard + i7 7700 CPU + Pioneer BDR-S11J-BK

Cyberlink.com uses analytical cookies and other tracking technologies to offer you the best possible user experience. By using our website, you acknowledge and agree to our cookie policy. For more information on cookies or changing your cookies settings, read CyberLink’s Cookie Policy.