Hello everyone, I am having major issues trying to use my reinstalled PD 14 on my BRAND NEW ENVY computer.

I keep getting this message: This action cannot be completed because the other program is busy. Choose 'Switch To' to activate the busy program and correct the problem. Does anyone know what this means ?

Why is power director trying to reach the internet while I am importing my videos from hard drives?

On a similar note, where can I find the update settings for my pd 14?

Also, is the newsest pd version 15 or 16?





Jul 31, 2013 this is a response from Microsoft Support on a similar issue

Step 1: It sounds like you have an installed program configured to access the internet and perform an operation, such as check for updates for that program. a. The 'server busy' message is appearing because the program is trying to access the internet before the connection is completely ready. b. It could be any program like an Antivirus program that has program update options. c. You will have the settings inside the program to configure the way it updates.

Any help would be very appreciated! Thanks so much. Angela